See yourself at Twilio

Join the team as Twilio’s next Senior Architect, Product Platform

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

The Architect for Product Platform will uplevel architecture across several Product Platform groups— Twilio’s  Identity and Integrations Platforms. They will peer with other Architects to  help uplevel architecture across Product Platform. They will help drive large strategic R&D initiatives or projects that impact the entire company. They will be one of Twilio’s best engineers and be a technical leader that is expected to be a role model and mentor for principal engineers, and staff software engineers across Twilio’s R&D organization. 

Immediately, this role supports Kubernetes Migration, Twilio’s product organization model, RBAC, and SendGrid integration. Identity has 50+ Tier0/1 services that are in the critical path of customer traffic. We require an architect who can support various teams across identity, lead with a reliability-first mindset, bring in transformational identity initiatives with company-wide impact, and represent identity in technical communities and guilds. 

Responsibilities

In this role, you’ll:

• Responsible for excellent technical decisions and outcomes in Platform Engineering at Twilio. 
• Drive impactful company level R&D initiatives or projects that have C-Level visibility.
• Build, maintain, and provide inspiring leadership for software engineers including architects, principal engineers, tech leads, and staff software engineers. Mentor other engineers on the team throughout their journey with the goal of rising the tide of technical ability across R&D.
• Influence across an organization. Do you have a track record of influencing multiple stakeholder groups and demonstrating the ability to empathize with them?
• Working alongside teams, not in an ivory tower, to help unblock, derisk, and drive progress forward for key projects and initiatives. 
• Contribute defining quarterly OKRs with R&D leadership including SVPs, VPs, and Senior Directors of Product Management and Engineering. 
• Drive effective post-incident reviews identifying core contributing factors using 
• Collaborating with stakeholders to drive adoption of Platform services across the company. 
• Champion of non-functional requirements including: availability, scalability, observability, extensibility, and security
• Ensure world-class reliability, security and cost-efficiency for all the products we build.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 10+ years of experience in data engineering, software development, or a related field, with at least 5 years in a technical leadership role.
• Proven track record of architecting and delivering complex data projects at scale, with a deep understanding of distributed systems with an emphasis on AuthN / AuthZ 
• Expertise with AWS
• Proficiency in Java or Go programming languages 
• Excellent communication and collaboration skills, with the ability to influence technical decisions and drive alignment across teams.
• Strong leadership skills, with a track record of mentoring and developing high-performing engineering teams.
• Demonstrated ability to thrive in a fast-paced, dynamic environment and deliver results under tight timelines.

Desired:

• Familiarity with Kubernetes, Open Policy Agent
• Familiarity with Cedar, open-source access control language.

Location 

This role will be remote, and based in the USA.

No mandatory travel is anticipated.

What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

* Please note this role is open to candidates outside of California, New York, and Washington. The information below is provided for candidates hired in other than those locations only.

The estimated pay ranges for this role are as follows:

• The estimated pay range for this role,: $218,960.00 - $273,700.00
• This role may be eligible to participate in Twilio’s equity plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.