Associate Fulfillment Manager

Factor_ a brand of HelloFresh is hiring for a dedicated Associate Fulfillment Manager to join our growing team! This is a full-time exempt position that will report to the Fulfillment Manager in Lake Zurich, Illinois with 5% travel between our Chicagoland sites.  As the Associate Fulfillment Manager you will be responsible for overseeing our fulfillment operations and team members. It will be your responsibility to ensure that associates are set up for success prior to starting their shift each day. 

You will ...

•   Oversee the strategic operations within the functional areas of receiving, shipping, storage / distribution of goods, and logistics.
•   Develop, motivate, engage, coach, and inspire a team of Fulfillment supervisors and associates, creating a positive team dynamic that encourages all employees to     provide feedback and drive change from within
•   Work with senior Management to complete the given directives of the Company. 
•   Responsible for ensuring compliance with all safety, GMP and SQF policies/procedures, as well as adherence to PPE/hygiene policies.
•     Performing internal audits.
•     Carry out supervisory responsibilities in accordance with the organization’s policies and procedures
•     Create and implement processes and procedures.
•     Maintain an active role on internal continuous improvement teams.
•     Interact with procurement to ensure adequate supply of all inventory.
•     Addressing nonconformities from previous internal and external audits.
•     Following-up on and closing pending preventive and corrective action requests.
•     Ensuring that documentation and design controls are appropriate for organization.
•     Assisting the management team and providing support as necessary.
•     Provide all employees with necessary tools, proper training and corrective direction.

You are...

•       A Leader: train and develop 200+ employees    
•       Performance Manager of warehouse employees
•       Problem Solver/Analytical    
•       Detailed Oriented and Results Driven
•       Communicator: speak to employees with tact and diplomacy     
•       Time Manager: tracking/monitoring production and maintaining productivity
•       Technical: computer literacy to input information into the computer
•       Able to take direction and relay information to employees

At a minimum, you have...

•       Associate’s degree or related management work experience.
•       At least 5 years of work experience in warehouse management, should be combined with a demonstrated track-record of accomplishments in a supervisory position, and with satisfying customers in technology-driven, developing companies.

You’ll get… 

• Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education
• Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.