Factor_ a brand of HelloFresh is seeking an Associate Manager, Quality who will be to help develop, manage and expand the quality management system on site. This will include effectively helping to manage the Quality Assurance Supervisors and Technicians whilst ensuring warehouse and quality standards are maintained.

You will...

• Develop, motivate, engage, coach, and inspire a team of QA supervisors and technicians, creating a positive team dynamic that encourages all employees to provide feedback and drive change from within.
• Maintain accurate documentation regarding GMPs, HACCP and Quality events/Holds; including document control.
• Coach and train QA employees to follow company procedures
• Interact with vendors and procurement to ensure food safety of all purchased parts.
• Address nonconformities from previous internal and external audits, following-up on and closing preventive and corrective action requests.
• Establish and maintain effective working relationships with warehouse, manufacturing, support teams, and external partners.
• Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.
• Evaluate team productivity and accomplishments.
• Verification of activities being completed at set frequencies along with KPI’s.
• Ensuring proper inventory counts are maintained for expiration dates.
• Manage the calibration program for the site.
• Manage the pest control program for the site.
• Manage the GMP program for the site.
• Manage the Hold program for the site.
• Manage the DigiSense temperature system. 

You are…

• Customer Centric: You are passionate about delivering on commitments to your customers
• Bold: you have passion and grit; you're not afraid to give feedback to your team and your manager
• Agile: you roll with the punches and don’t get overwhelmed easily, you adapt quickly to change and know how to deliver results in a fast-paced, autonomous environment
• Decisive: You realize when making a decision is as important as the time it takes to make that decision
• Problem-solver: you understand there is not a one-size-fits-all approach when problem-solving; you think outside the box and enjoy grinding away at issues to find a solution

At a minimum, you have…

• Bachelor's Degree in Management, Food Science, Biology or other relevant subjects
• 3+ years of experience within the food industry
• Effective communicator for employees, direct reports, cross-functional teams, and senior leadership
• Strong attention to detail and data driven mindset
• Extensive knowledge of principles and applications of FSQA programs including HACCP, Sanitation
• Up-to-date knowledge on FDA and GFSI guidelines
• Computer skills with Microsoft Office, Google sheets, Slack, and Warehouse management system (WMS) software.

You’ll get… 

• Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education
• Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.