Job Description

This role reports into our Boston office Monday-Thursday (remote flexibility on Friday).

Wayfair’s Talent Development is tasked with creating a space where all individual contributors and people managers can learn, grow, and excel. Every day we work with key stakeholders across the organization to develop our people and help Wayfair remain a leader in e-commerce. We focus on guiding Wayfair team members to do their best work by developing their skills, helping them increase their impact, and ensuring they feel connected to Wayfair’s core values and culture. As an Onboarding & Continuous Learning Associate you’ll develop, support, and implement global programming that aligns with Wayfair’s People Principles, including orientation, onboarding, and company-wide compliance training. You will be responsible for planning and executing on these existing programs, as well as identifying opportunities to improve and expand our offerings.

What You’ll Do

• Support the delivery of Wayfair’s corporate orientation program, including but not limited to monitoring team inbox and Slack channels, updating orientation materials, and facilitating sessions to large groups of new hires.
• Independently manage onboarding curriculum including facilitation logistics, participant tracking and feedback, communications, and marketing efforts, while identifying opportunities for enhancement.
• Leverage and analyze data to evaluate the success of our onboarding and continuous learning programs/processes and optimize future iterations. 
• Create and schedule training sessions in the learning management system (LMS) as well as build and run reports, troubleshoot end user issues, and identify and resolve technical issues
• Support Wayfair as the subject matter expert on our LMS (Cornerstone) and partner with internal Cornerstone administrators as well as our Cornerstone partners externally
• Manage the logistics for annual compliance trainings by working with key stakeholders and business leaders (e.g., Wayfair’s legal team) to update and deliver content to employees
• Maintain and update key spreadsheets/reports to ensure accurate training completion data and periodically share findings with relevant stakeholders
• Help maintain and update the learning infrastructure (LMS, intranet pages, etc.)
• Perform other related duties as required or requested

What You’ll Need

• A passion for providing a positive new hire experience at every stage of the onboarding process
• Self-motivation and accountability to take initiative and deliver results on-time, in an ever-changing environment
• An acute eye for detail and an excellent ability to multitask
• Exceptional written and verbal communication skills
• Aptitude to upskill quickly on new platforms and processes
• Comfortable with public speaking and/or previous experience facilitating to large groups
• Ability to analyze talent and program data in order to draw conclusions and make data-backed recommendations
• Experience with Cornerstone preferred
• Experience working with data in Excel and/or Google Sheets

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

Need Assistance?

About Wayfair Inc.Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). If you have any questions regarding our processing of your personal data, please contact us at dataprotectionofficer@wayfair.com. If you would rather not have us retain your data please contact us anytime at dataprotectionofficer@wayfair.com.