An Associate QA Analyst works closely with QA Subject Matter Experts, other QA members, Project managers, designers and developers to ensure QA standards and client satisfaction are delivered. He/She Provides execution of QA tasks with speed and great quality for the overall agility of the QA team. The ideal candidate should have a background in detail oriented process, a keen eye for detail, and a passion for ensuring the quality and reliability of regulatory processes.

You will

• Collaborate with project teams to understand the FUSE/MLR submission requirements and execute detailed processes for regulatory approval of
• Follow structured process and detailed guidelines for preparing website submission files (i.e., capturing website screenshots and adding annotations according to requirements)
• Participate in regular team meetings to discuss project progress, challenges, and opportunities for process improvement.
• Provide accurate and timely updates on progress via defined channels and tools (i.e., Azure DevOps).

You have

• Advanced English proficiency (B2+ / C1: reading, writing, and conversational).
• 1+ year of professional experience as a QA/Business Analyst or other detail-oriented, process-focused role.
• Proficiency in executing detailed
• Strong attention to detail, with the ability to identify, isolate, and report issues
• Excellent communication skills to interact with cross-functional
• Experience working in an Agile/Scrum development environment is a
• Working experience with Figma or similar design tools is a
• Pharma experience is a plus
• Experience editing a CMS is a plus

What We Offer:

• Prepaid Medical Assistance for 300,000 COP
• Vacations: 3 additional days of vacation to the 15 legal days, subject to the applicable policies in the company
• On your birthday: Half a day for you to celebrate and a birthday bonus
• You can choose a day off between Christmas or New Year
• You will have three personal days, which you can use for your matters, each calendar year
• And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages.  If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, and inclusion within our candidate pools. 

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rightsIf Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx