About the role

Housing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt’s mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real estate and would like to join a dynamic, talented, and diverse team of professionals from all around the world — you are in the right place!

We are on a steep growth curve and are looking for a Building Operations Associate / Property Coordinator to join our team in Frankfurt where you will play a crucial role in the management of our property portfolio in Germany. Your responsibilities will encompass a wide range of tasks, including overseeing properties, maintaining positive relationships with tenants and landlords, managing finances, and ensuring operational efficiency. This role offers an excellent opportunity for individuals with a passion for real estate and a desire to make a meaningful impact in the property management industry. If you are detail-oriented, proactive, and enjoy working in a dynamic environment, we invite you to join our team and contribute to our mission of providing high-quality living spaces for tenants across Germany.

This position is open to residents of Frankfurt. If interested, please send us your most updated CV in English.

Your responsibilities

Portfolio Management:

• Oversee a designated portfolio of properties across Germany, managing all aspects to ensure comprehensive 360° property management.
• Conduct regular property inspections to maintain high-quality standards and coordinate necessary maintenance activities.
• Support sales activities by conducting site visits with potential tenants, providing tours, and highlighting key features of each property.

Tenant & Landlord Relations:

• Cultivate and maintain positive relationships with tenants, ensuring a great experience by addressing concerns and resolving issues promptly.
• Act as the primary point of contact for landlords, providing excellent communication and addressing concerns proactively.
• Negotiate lease extensions and renewals with landlords in a timely manner.

Financial Management:

• Develop and manage property budgets, monitor expenses, and ensure profitability by forecasting requirements and analyzing variances.
• Collect accounts receivable, handle operating expenses, and analyze utility costs to optimize spending.
• Accomplish financial goals and report regularly on financial performance for the property portfolio.

Vendor & Personnel Oversight:

• Coordinate external maintenance providers to ensure timely repairs, maintenance, and service requests are completed to a high standard.
• Oversee property personnel, assess performance, and work with vendors to ensure efficient operations and compliance with safety regulations and building codes.

Operational Excellence & Compliance:

• Ensure all properties comply with relevant safety regulations, building codes, and company policies.
• Analyze operational processes, propose improvements, and contribute ideas to enhance revenue and customer satisfaction.

Your qualifications

• Completed apprenticeship or formal training in real estate or property management.
• 1-2 years of property management experience, ideally within residential, co-living, or commercial real estate.
• Solid understanding of residential and commercial tenancy laws, as well as core property management principle.
• Professional fluency in both German (C1 level) and English is essential for effective communication with tenants, landlords, and team members.
• Excellent communication and interpersonal skills with a customer-centric mindset and the ability to engage with a diverse range of stakeholders.
• Strong negotiation and conflict resolution abilities.
• Proficient in Microsoft Office Suite, with experience in CRM tools (Salesforce) and ticketing systems (Freshdesk) being a plus.
• Proactive, self-motivated, and capable of working independently and as part of a team.
• Detail-oriented, organized, and able to multitask and prioritize effectively in a fast-paced environment.
• High resilience, structured thinking, and a results-oriented approach, with a strong sense of ownership and accountability.

What we offer

• Welcome Package: Start your journey with us fully equipped—Habyt swag and all the tech you need from day one.
• Team Events: Connect and have fun with your colleagues at our regular, lively company events.
• Hybrid Work: We believe in flexibility and connection, promoting a positive work environment for everyone. With our hybrid model, you will work both from home and our centrally located buildings in Frankfurt.
• Career Growth: From performance development plans to feedback sessions and competency matrices, we're here to help you grow and develop your skills even further.
• Habyt Fellowship Program: Work from any Habyt location and get to know the team in other countries.
• Mental Health: Enjoy free access to the Calm App, plus subsidized membership for ClassPass and Urban Sports Club.
• Employee Discount: Unlock 25% off when staying at a Habyt Flex property, and enjoy exclusive rates for our coliving homes.
• Have an impact: Join a fast-growing company and be part of a diverse, international, and talented team. Together we are revolutionizing the housing market!