Business Analyst

Full Time
Gurugram, Haryana, India
1 week ago

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

Responsibilities

  • Maintain Subject Matter Expertise of your respective Specialization to take on operational core work or escalations when necessary.
  • Build Specialization-specific Operational dashboards to visualize data analysis and insights.
  • Perform statistical analysis to derive risk impact and recommend actionable next steps.
  • Develop an Analytics Framework in collaboration with Business Process Improvement and Operations Management.
  • Quarterly Planning and Roadmapping in collaboration with Operations Management and Product team.
  • Write monthly Specialization-specific performance reports; written reports should show methodology with detailed statistical analysis, summary of key findings, and recommendations.
  • Incubate, operationalize, and streamline Product launches; including Friction Optimization to improve user experience.
  • Review and approve query action tasks that mitigate risk.

Technical Skill Requirements 

  • Trained in SQL (Superset or PrestoDB)
  • Able to write functional SQL queries
  • Advanced Excel proficiency including but not limited to pivot tables, macros, charts, functions 
  • Familiar with creating data visualizations and comfortable working in programs like Tableau 
  • Statistics familiarity or background

Qualifications

  • 2+ to 4 years of experience in your Specialization as a subject matter expert (SME)
  • Hands-on experience on SQL, Python & Data Visualisation tools (Power BI or Tableau)

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.