Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role Are you looking to make a real impact and play a meaningful role in the growth of our company? As a Business Analyst, IT Transformation, you will play a key role in defining, driving, and collaborating on Corporate Functions projects across various business units, particularly IT, Legal, HR, and InfoSec. This role will partner and collaborate with business leaders and employees to make decisions using data, document business processes and requirements, and recommend features that improve an Elastician's experience, drive automation, scale processes, and encourage innovation. This role is for you if you enjoy having a high degree of responsibility for turning ambiguous problems into actionable requirements. You are inquisitive, build strong relationships with team members, and proactively tackle problems. You have superb communication and project-management skills, and are able to clearly explain complex concepts through speech, writing, and visuals. What You Will Be Doing

• Work with internal customers to analyze sophisticated business processes, capture current and future state, and build business requirements documents. Use data to make decisions as well as to define and measure project success post launch.
• Identify bottlenecks and inefficiencies, and recommend changes that improve responsiveness, introduce automation, or enhance end user experience.
• Plan and lead workshops that drive team member alignment and drive gap analysis conversations.
• Communicate regularly with partners to ensure that all parties have a shared understanding of project goals, requirements, and success metrics.
• Develop and maintain detailed documentation, including use cases, process flowcharts, and requirements, ensuring consistency and transparency across system implementations.
• Provide domain expertise on current state processes and problems to help identify gaps and opportunities; stay up-to-date about industry news to make informed recommendations.
• Interpret data from a variety of sources, and identify patterns and trends.
• Validate that proposed solutions meet the business requirements.
• Define test scripts for your defined workflows impacted within UAT.
• Support the Corporate Function program and broader IT roadmap and high-level strategy.
• Be involved in multiple projects within the program

What You Bring

• 3-5 years of proven experience in a business analyst or similar role
• Solid understanding of business process analysis, requirements gathering, and system documentation.
• Adept at identifying technical faults and capable of drawing on past experiences to drive improvements
• BS or BA, or equivalent working experience
• Project Management experience
• Experience with agile software delivery methodologies such as Scrum
• Strong problem solving and analytical/critical thinking skills needed, as well as exceptional written and verbal communication skills
• Versatility, flexibility, and a willingness to work within constantly evolving priorities in a fast growing company.
• Successful in dealing with company personnel at all levels
• Ability to work independently

Bonus Points

• Experience with business transformation or organizational change initiatives
• Familiarity with automation or workflow tools (e..g Zapier, Keep, Tines)
• Strong data analysis and visualization skills (e.g. Tableau or Kibana)
• Experience collaborating with multi-functional teams like IT, HR, Legal, and Finance
• Experience supporting change adoption or training initiatives
• Awareness of industry trends in IT and corporate functions to provide forward-looking recommendations
• Agile Certifications
• PMP

Compensation for this role is in the form of base salary.  This role does not have a variable compensation component.  

The typical starting salary range for new hires in this role is listed below.  In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below. 

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.  

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program.  Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.

The typical starting salary range for this role is:$94,300—$149,200 USDThe typical starting salary range for this role in the select locations listed above is:$113,300—$179,200 USDAdditional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

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