Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!

Yext is looking for a dedicated and dynamic Business Development Representative (BDR) to join our business development team! In this role, you will have the opportunity to directly impact the success of our business by accelerating pipeline growth through identifying and encouraging new business opportunities.

This role requires self-motivation, a high degree of curiosity, an interest in learning, resiliency, persistence, and a results-driven demeanor.

What You'll Do

• Action and handle inbound leads to resolve their ‘fit’ and curiosity about the Yext platform via outreach and follow up. Qualify leads based on predetermined criteria and handle hand-off process to Account Executives optimally
• Work closely with the sales team to identify new potential customers through various effective prospecting techniques, Yext-hosted and industry events, and cold outreach
• Align with sales team account strategies to drive pipeline and identify cross-sell opportunities of Yext solutions within assigned accounts
• Use tools including Salesforce, Outreach, LinkedIn Navigator, ZoomInfo, 6Sense, and various other resources to research and identify potential prospects within assigned area
• Use Yext-created materials and playbooks to generate and conduct first meetings with prospects through calling, emailing, social selling, and invitations to various events and tradeshows
• Conduct early opportunity qualification to resolve decision makers, champion, budget, business need and timeline
• Build compelling and tailored messaging to discover struggles, educate prospects about Yext and our solutions, find opportunities, and generate interest
• Effectively communicate the value of Yext’s services and solutions to prospects
• Collaborate with a cross-functional team of Marketing Campaign Managers, Account Executives, Sales Engineers, Client Success Managers, and other stakeholders
• Maintain meticulous notes and tracking of accounts and engagement, leveraging tools such as Salesforce and Outreach.io
• Deliver qualified opportunities to the account team for additional qualification and follow up
• Meet assigned Service Level Agreements (SLAs) for lead acceptance and lead follow up
• Consistently achieve assigned goals for opportunity creation, pipeline, and opportunity conversion

What You Have

• The ideal candidate will have a desire to build a career in Sales, Client Success, Sales Engineering or another adjacent department
• 1+ year in a sales development/business development function or relevant work experience
• Ability to work in a fast-paced, ambiguous, and constantly evolving environment
• Excellent verbal and written communication skills
• A customer-focused approach - you thrive on solving customer problems
• Exceptional ability to organize work and tasks; attention to detail and excellent follow-through
• Intellectual curiosity and a high interest in self-development and learning
• The ability to self-motivate - the BDR role can be unstructured. Your success will be dependent on your ability to hold yourself accountable to getting the job done.
• A positive attitude and high degree of persistence and tenacity

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Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.

Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.