Business Operations Associate

Full Time
San Francisco, CA, USA
1 month ago

SLSQ225R498

Reporting to the Director of GTM Operations, the Business Operations Associate will be responsible for designing, refining, and maintaining sales operations that will drive exponential revenue growth.  You will partner with and build relationships across a wide variety of stakeholders, including Sales, Strategy, and IT, to define data-driven recommendations to enhance our sales processes and drive business growth.

The ideal location is SanFrancisco, but we are open to other locations.

The impact you will have:

  • Process Improvement: Develop and implement efficient processes and best practices for sales operations. Work closely with cross-functional teams to ensure alignment and effectiveness, and document processes
  • Sales Support: Triage and service sales support requests; design new processes and tooling to improve sales workflow accuracy and speed
  • Project Management: Lead and participate in sales operations projects, ensuring timely delivery and successful outcomes
  • Salesforce Administration: Manage and maintain Salesforce CRM, ensuring data accuracy, integrity, and security. Perform regular audits and system updates

What we look for:

  • 5+ years of experience in a business operations or sales operations role, preferably in a SaaS technology company
  • Proficient in Salesforce, including design, reporting and data management
  • Strong analytical skills with the ability to interpret complex data sets and provide actionable insights
  • Excellent communication and interpersonal skills; ability to build and manage relationships with senior stakeholders across different departments
  • Understanding of SaaS sales processes and GTM motion (e.g. CRM, opportunity management, annual planning)
  • A team player with a service-oriented mindset and passion for designing scalable systems and operations

Benefits 

  • Comprehensive health coverage including medical, dental, and vision

  • 401(k) Plan

  • Equity awards

  • Flexible time off

  • Paid parental leave

  • Family Planning

  • Gym reimbursement

  • Annual personal development fund

  • Employee Assistance Program (EAP)

About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.