About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets.

By taking the complexity out of the financial workflows–including everything from global payments and compliance, to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

Business Processes Manager 

As the Business Processes Manager, you will be joining the operations department and using qualitative and quantitative insights to improve our customers’ journeys and operational processes. You will analyze insights from multiple sources and clarify ambiguous problems. You will lead projects, initiatives and design processes, to improve CX and the ability to meet business goals. You’ll be switching between thinking strategically about big picture initiatives, executing quickly on tactical opportunities, and troubleshooting operational issues. You will act as operations POC in cross company projects, ensuring that our needs are represented and met.

Location – Petach TikvaHybrid Full-time

What you’ll do –

Leading, designing and executing new business processes, flows and projects:

• Working with all the units within operations to learn and serve their business needs in the matters of business processes, systems analysis, automation opportunities and innovation
• Deeply learn the different business flows, look for the relevant data and analyze main pain points that require improvements
• Design operational processes including analytical and technological aspects and manage projects to execute them
• Work closely with many interfaces and matrixly get your resources.

Who you are -

•  BSc. in Industrial Engineering / BA in Management or Economics or a similar field.
• At least 3 years of experience working as a systems analyst/process engineer / BPM in a high-tech company or management consulting.
• Excellent analytical skills
• Experience with project management
• Proven ability to assess business needs and translate them into relevant solutions
• Strong interpersonal skills, leading and driving execution with cross-functional teams
• High level of spoken and written English

#LI-Hybrid

#LI-RA2

The Payoneer Ways of Working 

Act as our customer’s partner on the inside Learning what they need and creating what will help them go further. 

Continuously improve Always striving for a higher standard than our last. 

Do it. Own it. Being fearlessly accountable in everything we do. 

Build each other up Helping each other grow, as professionals and people. 

If this sounds like a business, a community, and a mission you want to be part of, click now to apply. 

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.