Chief of Staff, EU CEO
đ Weâre on a mission to make money work for everyone.
Weâre waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
Weâre not about selling products - we want to solve problems and change lives through Monzo â¤ď¸
Hear from our UK team about what it's like working at Monzo â¨
đDublin, Ireland | đ° âŹ76,000 - âŹ93,000 base salary, share options â benefits | Hear from the team ⨠âOur CEO team Monzo EU is hiring for a Chief of Staff to the CEO. This person will work alongside the CEO and their EA to amplify the impact of the Chief Executiveâs role. Your primary responsibility will be ensuring our Chief Executive is effective in their role. This means supporting them in their day-to-day relationships with their direct reports and company-wide engagement, as well as with broader stakeholder management including regulators, investors/shareholders and of course the Board from time to time. đYouâll play a key role by...
- Serving as liaison between staff, executives, senior leaders, and CEO, regarding company culture, Monzonaut wellbeing, project updates, proposals, and planning
- Working closely with the EU leads on strategy and execution including helping them manage key data and metrics related to company KPIs
- Building and developing relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with CEO and executives on policies, processes and operational programs
- Serving as a subject matter expert in Monzo business operations, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of communications
- Are experienced and effective at prioritisation at a tactical and strategic level, with clear examples of helping a C-level executive work more effectively
- Are great at stakeholder management at all levels across a company including, partnering with C-level executives and working with VPs across technical and business teams
- Have experience in planning and leading strategic initiatives, including organisational planning and headcount planning
- Are an excellent communicator, in line with our Monzo Tone of Voice
- Are highly analytical and proficient with our full data stack including all of the following: Looker, Excel, SQL, Python (basic), GSuite, Adobe and Webflow
- Have experience with budget management and financial modelling
- Are an ex-consultant or have consulting experience with a focus on operations management
- Have experience as a people leader and manager
- Are experienced in working directly with Engineers, Data Analytics and Data Scientists
- Are a nimble business mind with a focus on developing creative solutions
- Introduction call with a member of the hiring team
- Initial call with the hiring manager
- Experience interview(s)
- Final round Leadership and Collaboration interview
Equal opportunities for everyone
Diversity and inclusion are a priority for us and weâre making sure we have lots of support for all of our people to grow at Monzo. At Monzo, weâre embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.
Weâre an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage đ