About Crunchyroll

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

We are looking for a Chief People Experience Officer (CPXO) to join our senior management team. This highly-visible role will serve as the top-level leadership directly overseeing People business partnership and People practice across our global footprint. 

Our objective is simple: attract, develop and retain extraordinary people. To achieve this, The CPXO will oversee the hiring and expansion of our global team, advancing our mission, vision, and values. The ideal candidate is deeply familiar with a ground-up build of a modern people-first organization—everything from policy to benefits, recruiting & hiring, learning & development, workplace experience and much more. The ideal candidate has significant prior experience in combinations of environments ranging from startup, to growth stage, to multi-billion dollar enterprises. 

At Crunchyroll, everyone is a “doer.” The CPXO must be someone willing and able to directly engage in tactical execution while simultaneously leading teams to their goals. This is not a laid-back executive job, it is a once-in-a-career opportunity to join an A-level management team running a hyper-growth business, and build the ultimate culture of excellence. In other words, this is the role to make your mark. 

Above all, the CPO must be genuinely passionate about helping people be their best, and supporting a winning business in partnership with senior management. 

You will… 

• Building the organization to win: this role will oversee the design, hiring, and ongoing management of the People team 
• Fostering connection and engagement for our unique culture: Amplify our core values and build employee connections; keeping our people informed, engaged, and inspired while constantly looking for opportunities to improve 
• Spearheading talent acquisition: strategies, processes, and pure drive to insure hiring of top talent aligned with our values 
• Managing our approach to compensation & benefits: Creating a complete compensation and leveling framework while managing the transition from existing benefits, retention and reward strategies. Insuring that our benefits are competitive and well-suited to each regions’ unique needs 
• Establishing our learning & development practices: creating continual investments in personal and professional growth that drive people to new heights 
• Establishing a performance management methodology and process that reflects and reinforces our values 
• Prioritizing diversity, equity, inclusion & belonging (DEIB) in every aspect of our business: strategies, tactics and approaches to drive responsibility 
• People Analytics: Own and drive a metrics-based framework to understand trends, challenges, and opportunities within the organization, and translate those insights into actionable measures, tied to key performance indicators. 
• Operational Excellence: Develop best-practice operational mindset and processes both within the People Operations team and in its interactions with other teams across the organization. 
• HR Systems & Metrics: Design HR frameworks and systems that meet the needs of a rapidly changing and growing company.
• Strategic Planning: Work closely with senior executives and Finance on strategic planning as it relates to people (e.g., changes to compensation, workforce management, headcount planning, etc.) and drive implementation of plans throughout the year. 
• Team Leadership: Coach, mentor, and develop individuals on the People Operations team, and continue to elevate the organization to perform at a world-class level.
• Senior Corporate Leadership: Be a visible member of the executive team and key collaborator and partner to the wider Sony Pictures People organization. 

In the role of Chief People Experience Officer, you will report to the President of Crunchyroll. We are considering applicants for the locations of Dallas, San Francisco or Los Angeles (Culver City). 

About You

We get excited about candidates, like you, because... 

• 15+ years of progressive experience in a leadership/managerial capacity with a significant focus on People Operations.
• Demonstrated leadership, strong personal presence, demonstrates initiative, is results-oriented, and acts with a sense of urgency
• Excellent knowledge of culture, HR best practices and industry standards
• Strong commercially minded business leader
• Experience establishing relationships as a trusted advisor to executive team members and a safe space for team needs
• Comfortable working in a fast-paced and dynamic environment
• Lifelong learner, seeking to improve yourself, your team, and the world around you
• Strong communication skills: You are articulate and persuasive while able to listen and incorporate the perspectives of others.
• Work ethic: You do what it takes to make a project go well. You are equally comfortable taking personal ownership for a task as delegating it.
• Creativity: You love to solve problems large and small.
• Must have a legal right to work in the U.S.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.

• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

• Service. We serve our community with humility, enabling joy and belonging for others.

• Kaizen. We have a growth mindset committed to constant forward progress.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.