Client Technical Director – Germany- Strategic Accounts

Full Time
Frankfurt, Germany
3 months ago

BE PART OF BUILDING THE FUTURE.

What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? 

The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we’ve only scratched the surface of our ambitions. 

Pure is blazing trails and setting records:

  • For ten straight years, Gartner has named Pure a leader in the Magic Quadrant 
  • Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally
  • Industry analysts and press applaud Pure’s leadership across these dimensions
  • And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

You keep up with the latest trends, are a disruptive thinker and have experience of driving cultural change in organisations? The Strategic Accounts business is the growth area for Pure and the Client Technical Director (CTD), known internally as a - Consulting System Engineer (CSE) - is a key role in engaging clients in conversations about their technology needs to help them in their transformation to embrace Digital business.

As Client Technical Director you typically are a senior level technical Solutions Architect who will work with and focus on Pure’s Strategic clients. In turn, you will also work in collaboration with Pure’s Enterprise and Field pre-sales and account teams. As CTD you also have a great grasp of IT industry trends, broad and deep IT industry experience and a high degree of business acumen and will be working in the forefront of Pure’s global sales capability. 

As a CTD you will be required to work closely with your customer base, building a trusted relationship, identifying and quantifying outcome based opportunities that can be delivered from our portfolio.

You must be knowledgeable across industry, business, IT strategy and technology domains and be comfortable presenting to C-Suite clients, discussing process with business managers or working with developers on solution strategy, architecture and code, and with storage admins designing operating models – from boardroom to hackathon to storage ops. Critically you will be accustomed to creating a value proposition that is directly linked to a client’s business model, challenges and issues plus their future vision.

You will be an expert in quickly learning new business models and drivers and will be able to articulate, to multiple customer stakeholder personas across different regions and countries. This will include presenting and explaining the benefits and differentiators of our chosen technology, how our solution has been mapped to meet their industry, business and operational requirements, our implementation methods, and the proposed commercial and financial models.

Building and articulating financial and commercial models with their benefits to our customers, and internal stakeholders is a key aspect of the ever evolving CTD role.

It is expected that the CTD will be able to translate our core values, differentiators and capabilities across our portfolio, plus previous articulate customer success stories, benefits seen and acknowledged by customers and known outcomes to multiple levels of stakeholders within the strategic accounts.

You have gravitas and authenticity. You will be expected to have first class interpersonal skills combined with a comfortable, open and compelling communication and presentation style. You also bring a high degree of diplomacy and a strong EQ.  It is imperative that we can look at our value propositions from the viewpoint of our customers, therefore empathy is critical. 

 

SHOULD YOU ACCEPT THIS CHALLENGE, AS A CTD AT PURE YOU WILL...

1: Solution Definition:   - Define end-to-end solutions, encompassing industry and business approaches, implementation methods, technology usage, and influence commercial and financial models.

  • Stakeholder Management:- Understand stakeholders, their drivers, challenges, and expectations, and effectively communicate the right messages to them.
  • Financial Acumen:- Calculate Total Cost of Ownership scenarios for customers, explaining how they align with challenges and Pure's benefits.
  • Leadership and Collaboration:- Lead large IT projects, establish yourself as a thought leader and trusted advisor, collaborate with sales, engineering, and product management teams.
  • Collateral Production:- Create client collateral, including presentations, papers, demonstrations, proofs of concepts, and contribute to joint offerings with other Pure teams.
  • Sales Guidance:- Guide the sales team in delivering optimal technology solutions in a competitive environment.
  • Technical Leadership:- Provide technical leadership and mentoring for the SE organization, engage in field marketing events.
  • Market Insight:- Identify key trends, map customer challenges with Pure Storage’s technology strategy, predict long-term competitive trends.
  • Cultural Maintenance:- Help maintain the company's technical culture, retain and attract top technical talent.
  • WHAT YOU’LL NEED TO EXCEL IN THIS ROLE...

  • Technical Expertise:- Strong technical prowess across storage, compute, database, networking, virtualization, and emerging technologies. A strong infrastructure background with a considerable knowledge in data management and storage technologies.
  • Versatility:- Technical understanding in data science, modern IT architecture modelling, Agile application development, DevOps, CICD, automation principles, infrastructure operations, project management, and IT security.
  • Strategic Thinking:- Combine big-thinking strategic perspective with a detail-oriented approach to problem-solving.
  • Communication Skills:- Outstanding communication skills, able to articulate complex ideas to both technical and non-technical audiences.
  • Industry Knowledge:- Understand commercial and disruptive technology trends in the client’s market and interpret their implications for target solutions. This will include an deep appreciation and understanding of technical operations in large enterprise customers
  • Learning Orientation:- Embrace lifelong learning, with approximately 10% of time dedicated to training and participation in industry conferences.
  • Fluency in German and English is a must
  •  

    #LI-REMOTE

    BE YOU—CORPORATE CLONES NEED NOT APPLY.

    Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.

    Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.

    And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.

    PURE IS COMMITTED TO EQUALITY.

    Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.

    Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. 

    If you need assistance or an accommodation due to a disability, you may contact us at TA-Ops@purestorage.com.

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