At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

Do you enjoy helping others succeed? Are you ready to bridge the gap between complex technical tools and commercial success? Join the Operational Development team at Trustpilot and become a key player in our Commercial Tech Academy.

In this role, you won’t just be "supporting"; you will be a driving force behind the technical enablement of our commercial representatives. Your work will directly impact how our Sales and Customer Success teams master their toolkit—helping them save time, build confidence, and crush their quotas.

What you’ll be doing:

You will work closely with commercial stakeholders to maintain and expand the Commercial Tech Academy—our internal hub for mastering the Trustpilot tech stack. You will help transform complex workflows into digestible, engaging learning materials that empower our reps to work smarter, not harder.

• Content Creation: Writing clear, concise knowledge articles and FAQs for our commercial tools (Salesforce, Zoom Info, Planhat etc.).
• Academy Maintenance: Managing and organizing content within the Commercial Tech Academy (on 360) to ensure resources are easy to find and always up to date.
• Video Production: Editing and producing high-quality tutorial videos that demonstrate "fast-track" ways to use our tools.
• E-Learning Development: Creating engaging e-learning modules based on raw materials, helping reps move from onboarding to mastery.
• Onboarding Support: Assisting in the training and technical onboarding of new commercial reps, ensuring they are set up to win from day one.

Who you are:

We are looking for a student with a flair for systems and a strong business mindset. You are curious about how a SaaS company operates and eager to learn the intersection of IT and Sales.

• Education: Currently studying a relevant Bachelor’s or Master’s degree that combines IT/Tech with Business or Communication.
• Tech Savvy: Experience with Salesforce is a big plus. Proficiency with video editing tools and learning management systems (LMS) is highly advantageous.
• Communicator: You are comfortable interacting with stakeholders at all levels and have the ability to explain technical concepts to non-technical users.
• Mindset: You have a service-oriented personality, enjoy collaborating, and have the drive to manage your own projects.

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Central office with  a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms 
• Employee discounts to restaurants and shops 

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!

#LI-Hybrid #LI-RS1

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. 

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. 

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. 

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.Any offer of employment for this position will be subject to our standard background checks.