Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

The communications team is responsible for telling the Airbnb story around the world. Whether we are briefing press on inspiring travel trends, highlighting unique experiences led by local hosts, or explaining how travel on our platform benefits local families and communities, we are the voice of Airbnb on a broad range of topics. We're a fast-growing and high-energy team with a passion for people, places and great stories. If you'd like to be part of one of the world's greatest communications teams, come tell us your story. 

The Difference You Will Make:

Airbnb is seeking a Communications Associate to support the U.S. Policy Communications Team and tell the Airbnb story across the country. You will work alongside a cross-functional team from public policy, legal, trust and safety, and more to showcase the benefits of sharing your home and traveling on Airbnb. 

You must be comfortable writing, organizing, and supporting communications campaigns with high-reach and visibility. You will be adept at time management, developing processes, working with journalists, liaising with cross-functional teams, organizing media inquiries and gathering stories from within our host community. 

The ideal candidate is detail-oriented, curious, engaged, proactive, organized and solutions-oriented. 

A Typical Day:

• Support Regional Communications Managers in proactive policy communications strategy and reactive responses to news and local impacts to the business
• Produce and maintain the proactive U.S. policy communications narrative
• Develop internal and external written materials: story pitches, op-eds, messaging guidelines, Q&As, briefs, presentations, talking points, etc
• Serve as connective tissue between regional U.S. comms leads.
• Provide organizational support to the U.S. policy communications team
• Identify opportunities to partner with Airbnb’s public policy team regarding new community policies that protect the business and strengthen the company’s reputation

Your Expertise:

• Bachelor’s degree
• 3+ years of relevant experience in a fast-paced, collaborative environment, including supporting a team in a communications and administrative capacity
• Ability to exercise strong judgment and maintain confidentiality
• Strong process-oriented skills and passion for learning, improving, and sharing best practices
• Excellent communication and writing skills
• Acute attention to detail and follow through, and strong organizational skills
• Knowledge and expertise in building and executing organic campaigns and strategies that drive favorable press and social buzz 
• Proactive self-starter with a proven track record of taking initiative
• Positive attitude, enthusiasm and ability to keep a level head in even the most stressful situations
• Personal integrity that reflects Airbnb’s core values and commitment to diversity and belonging

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.