Company Overview

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

The Team & Role

You will be a critical member of the global Compensation team, a key strategic team within the ZEO Success function. ZEO Success is Zuora’s people-centered organization, inclusive of our Business Partners, Total Rewards, HRIS and Recruiting teams. Our mission is to make Zuora the destination for top talent to thrive and do their best work. We do this by putting people first and cultivating an inclusive, innovative and collaborative culture that enables all ZEOs, Zuora and our customers to be wildly successful.

You will serve in a pivotal role enhancing global compensation execution at Zuora. You will support Zuora by assessing, evolving, communicating, and administering competitive compensation programs that support all ZEOs. Reporting to the Manager, Global Compensation, you will share an innate passion for providing “white glove” solutions and support, in addition to being a key partner to our other ZEO Success and business partners. You will get to elevate the compensation program at Zuora! Your stakeholders will benefit from the masterful execution you provide as a key pillar of what attracts and engages top talent at Zuora.

This is a remote position, so you’ll be working remotely while occasionally getting together with your team for office visits, events, or offsites. Of course, you’re welcome to come into the office more often if you’re nearby. 

What you’ll do

• Serve as the firm foundation for global compensation for the organization by: conducting external market pricing and preparing pricing analyses to determine structure mapping, serving as the key contact for participation in salary surveys, supporting the creation of compensation communications and training materials
• Support the annual compensation processes: annual Merit cycle, the Corporate Bonus Plan, and Promotion cycle, with support including but not limited to: evaluating global salary structures making adjustment recommendations; configuring and administering compensation processes within Zuora’s pay software; reviewing proposed pay changes against budget and for parity across various teams; calculating and analyzing bonus payments; and reviewing against budget
• Support the refinement of Zuora’s methodology around benchmarking and salary structures, balancing external trends with internal constraints, and leveraging technology where possible
• Adhoc project management - to include components of M&A integration and compensation related to the opening of new offices across the globe
• Maintain policies and procedures and confirm governmental compliance
• Work on other compensation-related projects as needed

Your experience

• 3+ years of experience in global compensation analysis and administration (Americas, EMEA, and APAC) 
• Possess enthusiasm for continuous operational excellence; detail-oriented and analytical.
• Passionate about data integrity and accuracy
• Proficiency in and a strong understanding of Excel or GoogleSheets, including formulas, charts, graphs, pivot tables and other advanced capabilities
• Workday experience a plus, Workday Advanced Compensation preferred
• Experience with compensation tools such as PayFactors or other external tools is a plus.
• Analytical and quantitative skills to interpret data and deliver insightful recommendations.
• High degree of integrity and honesty; demonstrated ability to exercise confidentiality and neutrality in complex and sensitive situations. Ability to handle sensitive information and maintain a high level of confidentiality
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail. Ability to work independently, self-manage projects and deadlines
• Strong knowledge of compensation related government regulations

Nice to haves

• Bachelor’s degree or equivalent relevant experience.
• Certified Compensation Professional (CCP)

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
• Medical, dental and vision insurance
• Generous, flexible time off
• Paid holidays, “wellness” days and company wide end of year break
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Location & Work Arrangements

Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.

Our Commitment to an Inclusive Workplace

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com.

The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.