🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our team about what it's like working at Monzo ✨

📍London, Cardiff or Remote | 💰 £45,000 - £55,000 (depending on experience) + Benefits | Hear from the team ✨ 

⭐Our Compliance Assurance team

We’re looking for a Compliance Assurance Analyst (Conduct Risk) to join our second line of defence (2LoD). You’ll help to provide oversight and check and challenge to the first line of defence (1LoD), providing assurance over how Monzo manages conduct risk.  At Monzo we do things differently: we truly care about providing a phenomenal experience for our customers. We believe there’s a better way to do banking, and we want to be the best possible (fully compliant!) bank without getting stuck in the old ways of doing things. We operate a “three lines of defence” model of risk management at Monzo: you’ll be working in the 2LoD as part of our Risk and Compliance Collective, in the Compliance Assurance Team.

🔑You’ll play a key role by...

• Making sure teams at Monzo understand the compliance and conduct risks in their area through timely delivery of the Compliance Assurance Plan.
• Conducting assurance reviews of key regulations, processes and controls, providing stakeholders with clear feedback to further strengthen Monzo’s control environment. 
• Providing support to Compliance Assurance Managers and the Compliance Assurance Team Manager
• Challenging policies and procedures to ensure that Monzo’s providing fair  customer outcomes and meeting regulatory requirements
• Providing subject matter expertise to strengthen the Risk and Compliance function and to support Monzo in growing safely
• Supporting Compliance team activities, including the compliance risk assessment, maintenance of the Compliance Assurance methodology and annual planning 
• Delivering clearly written reports and compliance assurance management information in a range of formats to audiences across the business. Both of these are delivered with high attention to detail.
• Tracking actions stemming from compliance reviews and validating closure
• Helping instil a proactive, positive culture towards regulation and legislation across the company
• Creating and delivering regulatory compliance training 
• Exploring new ways to streamline, automate and enhance Monzo’s approach to compliance
• Delivering continuous improvement to the function and helping to create a ‘centre of excellence’

🤩We’d love to hear from you if…

• You have practical knowledge of conduct risk and how it impacts a retail bank.
• You have experience working in the compliance or audit function within a regulated financial services environment, including experience of compliance monitoring and assurance.
• You have working knowledge of the FCA Handbook (particularly BCOBS, CONC, SYSC, ICOB and DISP).  You also have a great knowledge of other important rules and guidance such as the Consumer Duty and Vulnerable Customers.
• You have the ability to analyse large amounts of information to draw clear, conclusions
• You have working knowledge of the role of the Risk and Compliance function
• You're self-motivated, highly organised and focused on executing well
• You're able to work independently and at pace and with changing priorities
• You’re able to build strong, mutually respectful relationships with diverse teams
• You have a genuine interest in the role of compliance assurance and recognise the value of compliance being a competitive advantage in a business like Monzo
• You’re excited about the future of banking and want to work with us to shape it

🙌What’s in it for you

💰£45,000 - £55,000 ➕ share options.

📍This role can be based in our London or Cardiff offices, or be distributed working within the UK (with ad hoc meetings in London)

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

📚£1,000 learning budget each year to use on books, training courses and conferences.

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 4 key steps:- Phone call with recruiter- 30 mins- Initial video interview with hiring manager - 30 mins- Technical video interview with hiring manager & stakeholder - 60 mins- Behavioural Interview - 45 mins

Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on business-hiring@monzo.com

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.

#LI-NZ1 #LI-REMOTE

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2023 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊