At SumUp, we're on a mission to empower small businesses worldwide by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 39 markets rely on SumUp as their financial partner to manage payments, finance, and customer relationships.

The role of the Compliance Operations Analyst is to manage the transaction alerts generated for money transfers and ensure that SumUp is following the highest compliance standards and is compliant with all applicable AML regulations. 

What you'll do

• Investigate transaction alerts flagged by different internal rules
• Conduct ongoing monitoring of alerts relating to PEPs, sanctions, adverse media & law enforcement
• Escalate relevant matters to the AML team
• Handle seizures, insolvency (liquidation) cases aligned with SumUp policies and procedures
• Resolve varying levels of queries in a timely and efficient manner
• Follow best practices and company policies and procedures
• Identify changes that can be made that will improve efficiency and customer experience
• Be equally comfortable working on your own and as part of a team
• Handle police investigation requests 

You’ll be great for this role if

• You have strong analytical skills & confident evidence-based thinking
• You have excellent written and verbal communication skills in English
• You have good written and verbal skills in German language 
• You have experience in KYC / Customer Due Diligence / the financial industry, which is a plus
• You are flexible and open to change, meaning you can react and adapt to changing priorities
• You are enthusiastic, dedicated, and willing to learn. You are conscientious with a “can-do” attitude and a proactive work ethic
• Startups thrill you! You’re able to identify yourself with them and you know (or at least have an idea) of what awaits you when working for one
• You have good computer literacy

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate. 

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.