About CommonCommon is a global residential manager making city living easier for renters through the thoughtful use of technology and design. Common delivers exceptional experiences for thousands of residents across coliving, microunits, and traditional apartments. Founded in 2015, they are the preferred choice for residents looking for stress-free city living from a trusted brand, and for real estate owners seeking reliable, above-market returns.It’s an exciting time to be part of Common’s team. Habyt, the biggest co-living operator in Europe and Asia, and Common, the largest co-living operator in North America, joined forces at the beginning of 2023 to create the leading global co-living company. The combined entity brings to life a next generation of living concepts operating worldwide. With locations in over 40 cities and 14 countries, across three continents, the combined entity will operate over 30,000 units that vary from co-living, studios and traditional rental apartments.To follow the latest Common news, get to know our community of residents, and learn about what it’s like to work at Common, you can follow us on Instagram, Linkedin, and Twitter. To see more open roles and hear from Common employees check out our Careers Page.

About the Role

Common is looking for a reliable Concierge who can handle a variety of tasks, while also delivering a high level of customer service. The Concierge will be the face of Common for members and guests at the property addressing member inquiries as they come up. The ideal candidate for this position has a positive attitude and is dedicated to making each member's experience within the building as pleasant as possible.

The schedule for this role is Monday-Friday (1:00pm-10:00pm). 

Responsibilities

• Greet members and guests at the property
• Organize the mail and package room
• Assist members with key fob assignments and help with lockouts
• Ensure member lounges are kept tidy through daily cleaning
• Basic building upkeep, i.e. replacing light bulbs and batteries
• Assist with member requests
• Perform other duties as assigned

Qualifications

• 1+ years of experience in hospitality or customer service
• Excellent interpersonal, time management, project management & communication skills
• An extreme level of empathy and ability to connect with people from all walks of life
• Ability to balance a passion for making people happy while setting expectations
• Impeccable organization, attention to detail, and ability to handle high volume and manage your own time using technology to help you stay organized
• Ability to think critically about how our team can continually improve the member experience
• Rotating evenings, weekends, and holidays are expected

What We Offer

Common truly values our employees and wants to do everything to ensure that our employees are not only happy and professionally fulfilled, but also that they have the opportunity to be healthy. Because of this, we are committed to providing a number of affordable and valuable health and wellness benefits for our employees such as:

• Paid vacation and sick time
• Medical, dental, and vision insurance
• FSA + HSA options
• Company-paid life insurance
• Company-paid STD/LTD
• Paid parental leave
• 401k plans

Additional benefits such as paid holidays, commuter transit benefits, job training + development opportunities + a great wellness program are also available. And as always, we are regularly evaluating our offerings to ensure employees' needs are being met.

Common is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

NOTICE OF COLLECTION OF PERSONAL INFORMATION OF CALIFORNIA EMPLOYEES AND APPLICANTS UNDER THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA)