Content Manager

SumUp is a global Fintech player on a mission to support small merchants in building thriving businesses all over the world. 

As a Content Manager, you’ll join our Global Content Team who create engaging and compelling content, ensuring that SumUp is the first choice for small businesses. In this position, you’ll be the person of contact and subject matter expert for various channels, such as CRM, Online Marketing and SEO content, being part of the centralised, self-serve or POS Lite value-aligned mission teams.

You'll collaborate closely with Localisation Managers, Designers, and Growth Leads to ensure high-quality content production across EU GTM activities, boosting organisational effectiveness and long-term impact.

What you’ll do

• Be the primary content manager for all copy and content needs of a value stream aligned growth team, spanning all marketing channels (CRM, SEO, Retail, Online Marketing, Sales & Partnership, Website).
• Work closely with stakeholders to develop detailed content plans and strategies to support the growth of the value stream.
• Create fresh and compelling copy for multiple channels, including email, performance marketing, in-app, and the SumUp website, based on given KPIs.
• Conduct competitor research, monitor industry trends and identify new content needs. 
• Monitor and report on content performance.

You’ll be great for this role if

• You have excellent communication skills in English – proficiency in French, German or Italian is considered a plus.
• You have a proven track record of relevant experience in copywriting or communications, plus a related degree.
• You have an editor’s eye with the ability to craft engaging yet concise content.
• You have great analytical understanding and can make data-driven content decisions.
• You have excellent stakeholder and project management skills.
• UX writing and experience working with AI tools are considered a plus for this role.

Why you should join SumUp

• We’re a truly global team of 3000+ people from 60+ countries, spread across 3 continents.
• We get together regularly for breakfasts, team events, office parties and sports.
• You’ll receive an annual budget for attending conferences and external training.
• We offer a corporate pension scheme, 28 days’ paid leave, subsidised Urban Sports Club membership and other great benefits.
• You’ll be based in the heart of Berlin, one of Europe’s leading tech hubs and most vibrant cities.

About SumUp

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. 

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.