Content Operations Coordinator | Education

Full Time
Charlotte, NC, USA
1 month ago

Red Ventures is seeking a Content Operations Coordinator to support content production on our Education team, working closely with internal and external content creators and marketing teams.  

As a Content Operations Coordinator, you will track content throughput and deadlines, communicate with writers and marketing teams about assignments and other updates, and manage supplier procurement and costs.

We’re looking for someone who is process-oriented and has close attention to detail.  You have strong written communication skills and feel comfortable communicating with colleagues at different levels. You will work with Google Sheets and/or Excel daily - intermediate Excel skills are required.

This is a hybrid position located in our Charlotte, NC or San Juan, PR office.

We believe that diverse, inclusive teams are better teams. Think of the bullets below as guidelines: if you only partially meet the qualifications on this posting, we encourage you to apply anyway!

What we are looking for:

  • Strong detail management and personal ownership/accountability to the work
  • Process-oriented; can identify process improvements and bring them to life
  • Strong written and verbal communication skills
  • Intermediate Google Sheets and Excel skills - comfortable manipulating data in spreadsheets with 1000+ rows. Requirements include creating pivot tables, conditional formatting, and creating spreadsheet templates to track relevant KPIs

What you'll do:

  • Manage day-to-day communications with freelancers regarding assignment questions, payment inquiries, and network updates 
  • Own the procurement process: process requisitions, purchase orders, and invoices; internal tracking of budget
  • Workflow maintenance: monitor and update workflow tools (Asana, Google Sheets) daily to ensure that assignments are flowing through the steps properly. Assess and mitigate any blockers. Identify and roll out process improvements for better efficiency
  • Maintain freelance Google Drive and shared resources: regularly audit access, grant and remove access for freelance writers 

Compensation

  • USA Compensation Range: $45,000-$75,000* *Note actual salary is based on geographic location, qualifications, and experience. 

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

  • Health Insurance Coverage (medical, dental, and vision)
  • Life Insurance
  • Short and Long-Term Disability Insurance
  • Flexible Spending Accounts
  • Paid Time Off
  • Holiday Pay
  • 401(k) with match
  • Employee Assistance Program
  • Paid Parental Bonding Benefit Program

Who We Are

Over the last twenty years, Red Ventures has built a portfolio of influential brands, digital platforms, and strategic partnerships that work together to connect millions of people with expert advice. Through premium content and personalized digital experiences, Red Ventures builds online journeys that make it easier for people to make important decisions about their homes, health, travel, finances, education and entertainment. Founded in 2000, Red Ventures has 3,000 employees in 10 cities across the US, as well as in the UK and Brazil. Red Ventures owns and operates several large digital brands including Healthline, The Points Guy, Bankrate, MYMOVE, and Allconnect.com.

For more information, visit https://redventures.com and follow @RedVentures on social platforms.

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

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Questions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.