About the Role

Location:(Laird) HWY 403 & Dundas St W, Mississauga

Standard working hours: Mon-Fri 7:30 am - 3:30 pm. Availability required outside these hours based on business needs

We are seeking a skilled and versatile Continuous Improvement Analyst, Special Operations to join our newest brand: Factor (factormeals.ca), a healthy, ready-to-heat meal delivery service. Reporting to the Associate Director, Special Operations (Factor), you will support Factor operations in delivering continuous improvement projects across E2E operations, from defining opportunities, data analysis, solution design, implementation, and process change management on the production floor. As a part of the Special Ops team, you will play a key role in improving our operational quality, safety, efficiency, and waste, and helping us deliver the best possible value to our customers by developing a deep understanding of our processes, data and technology.

What you will be doing:

• Drive the Operational Excellence vision of continuously improving safety, quality, efficiency and engagement
• Quickly understand and communicate complex processes to others
• Take ownership of core warehousing,  kitchen ops,  plating and fulfillment driving standardization and continuous improvement
• Act as a champion of site operations, working closely with stakeholders both on the production floor and in the office alike
• Leverage large internal datasets to drive decisions, identify and quantify opportunities, and prioritize to deliver improvements in cost, quality, and delivery
• Support root cause and failure mode & effects analyses to mitigate risks and prevent recurring issues related to product quality, efficiency, and waste
• Support the development and delivery of communication and change management plans to relevant stakeholders to identify and remove project implementation risks and effectively launch and sustain operational changes
• Create standard operating procedures, documentation and other visual management tools
• Track and communicate project progress in the Special Ops Roadmap
• Work in compliance with OH&S acts and regulations
• Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer. 
• Other duties as assigned

At a minimum, you have: 

• Bachelor’s degree in business, engineering, supply chain, or a similar field
• 1-3 years of experience working in operations management or a related field
• A natural curiosity to understand how different systems/processes work and a bias for action to improve them
• A proactive and ambitious mindset: you take ownership of your work and think beyond the scope of a given assignment
• A charismatic attitude to getting buy-in on your ideas from the design stage to implementation on the shop floor
• Quantitative and analytical experience (either through education or professional experience), including expertise with G-Suite, Excel, and data visualization systems
• Standard working hours: Mon-Fri 7:30am-3:30pm. Availability required outside these hours based on business needs

You are highly interested in learning about or already have experience in:

• Root Cause Analysis tools: 5 Whys, Fault Tree Analysis, 6W2H, etc.
• Familiarity with Lean/Business Process Mapping
• Basic coding and/or data visualization (e.g. SQL, Tableau). If you know how to write code and pull data, that’s awesome. If not, don’t worry as long as you have an interest in it and aptitude for learning it.

What you’ll get in return:

• Competitive salary and health benefits
• 75% discount on HelloFresh or Chefs Plate weekly box subscription
• High impact work to help feed thousands of families in Canada
• Opportunity to learn and grow
• Work with a hard-working and supportive team

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

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