We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

*6 month contract*

SHOULD YOU ACCEPT THIS CHALLENGE…Exciting times at Pure Storage! We are blazing trails and setting records. Partners are at the heart of our market acceleration strategy focused on Commercial Growth and Customer Success. We are expanding our partner services enablement program to address partner services that span Technical Services, Professional Services, Customer Success Services and Advanced Services, to augment partner service portfolios that help customers realize the unique advantages of Pure solutions.

We are in search of a dynamic Partner Services Program Manager to lead this initiative. You will play a pivotal role in developing and growing a comprehensive service specialization program that incorporates the entire Customer Experience organization. You will manage all aspects of the program in collaboration with various CX, Global Partner Organization, Global Sales Organization and channel partners to ensure successful program design, execution and ongoing operation.

If you, like us, say “bring it on” to exciting challenges that change the world, reach out and make your mark!

WHAT YOU WILL BE DOING...

• Lead and manage the entire lifecycle of new partner professional service enablement programs, including planning, design, implementation and evaluation, ensuring alignment with strategic objectives and partner needs
• Develop and maintain strong relationships with partners, understanding their capabilities and needs, and ensuring they are equipped to deliver high-quality services to end customers
• Collaborate with cross-functional teams including global channels, PEAK, professional services, technical services, sales and marketing to develop comprehensive program materials including collateral, tools, training and support structures for partners
• Implement and oversee a partner certification program that validates the technical competencies and service quality of partners in the program
• Develop enablement tools and resources to empower partners to effectively deliver services around Pure’s products and solutions
• Monitor program performance through key performance indicators (KPIs), providing regular reports to senior management and implementing continuous improvement measures
• Serve as the primary point of contact for partners and Pure stakeholders, assisting with technical queries, project challenges, and ensuring a high level of partner satisfaction
• Keep abreast of market trends and competitor activities related to specialization tracks, adjusting program strategies and offerings accordingly to maintain competitive edge

WHAT YOU'LL BRING TO THIS ROLE...

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field
• 8+ years of experience in program management, preferably in IT infrastructure, professional services implementations, or partner reseller environments
• Certified Project Management Professional (e.g., PMP, PRINCE2, Agile) or equivalent experience
• Understanding of storage migration technologies, IT infrastructure, and cloud environments
• Proven track record of successful partner program development and execution in a technical enablement context
• Excellent leadership and cross-functional collaboration skills, with the ability to lead diverse teams and drive results
• Exceptional communication and interpersonal skills, with the ability to interact effectively with partners, customers, and internal teams at all levels
• Ability to manage multiple projects simultaneously, adapt to changing priorities, and thrive in a fast-paced environment

Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. 

This role may be eligible for incentive pay and/or equity. 

There is no application deadline and we accept applications on an ongoing basis until the job is filled.

WHAT YOU CAN EXPECT FROM US:

• Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers.
• Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area™, Fortune's Best Workplaces for Millennials™ and certified as a Great Place to Work®!
• Pure Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out purebenefits.com for more information.

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview.

WHERE DIFFERENCES FUEL INNOVATION:

We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. At Pure Storage, diversity, equity, inclusion and sustainability are part of our DNA because we believe our people will shape the next chapter of our success story.​ 

Pure Storage is proud to be an equal opportunity employer. We strongly encourage applications from Indigenous Peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and people with intersectional identities. We also encourage you to apply even if you feel you don’t match all of the role criteria. If you think you can do the job and feel you’re a good match, please apply.