We are now searching for a talented Contracts Manager to join our contracting team. The role is based in either Croatia (home working) or in our London or Berlin offices. Reporting to the Senior Contracts Manager, this person will take responsibility for negotiating contracts for hotel products directly with suppliers in Slovenia and Montenegro, as well as in smaller regions such as Malta, Cyprus, and Turkey.

About Secret Escapes 

Secret Escapes is one of the world’s leading members-only, online travel deals companies, offering inspiring travel experiences and hand-picked offers to over 60 million members worldwide. Operating in 10 countries across Europe, Secret Escapes continues to grow and establish itself as a world-class business, dedicated to giving our members the best range and value in luxury travel deals at low prices.

Secret Escapes operates a flexible working policy and we are all in the office 1 day a week (minimum) and have core hours of 10am-4pm (you can make up the other hours to suit you). In keeping with being an inspirational travel brand, we also have a ‘Work from Anywhere’ policy, so you can work from anywhere in the world for up to a month each year!

We’re a diverse and inclusive bunch of individuals from different backgrounds and with varied interests, but the one thing we all have in common is that we’re good people (even if we do say so ourselves!). 

Your responsibilities will include:

• Maintaining existing business relationships and contracting new hotels in the region across our range of product types
• Identifying a pipeline of sales that offer a constant diversity of product across your region, from country hotels and spas to chic and boutique in the city, from beach resorts to self-catering apartments
• Drive the commercial growth of your region by building strong relationships with decision makers in the supply chain
• Managing all elements of the contracting process from target identification and initial contact right through to pricing, contract agreement, allocation management and ongoing account management
• Close collaboration with other departments – particularly with Operations, Sales Steering & Revenue, Customer Service

What we are looking for:

• A proven Contracts Manager with a track record of successful contracting in the travel industry. Experience of negotiating contracts with GM’s/Revenue Managers/Owners in Balkan region is essential, experience in contracting hotels in Malta, Cyprus and Turkey is a plus
• Fluent English & any of Balkan languages
• Excellent account management, business development and negotiation skills
• Good knowledge of the inbound travel market
• Possess a black book of contacts for hoteliers in the region
• Good general knowledge of the travel market
• Ability to travel when required 
• Knowledge of Microsoft Office Suite and Salesforce
• Category B driving licence

We are an equal opportunity employer

Diversity and inclusion are important to us at Secret Escapes, and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.