Coordinator, Global Campaigns

Full Time
5 months ago

Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co.

Elastic is seeking a Campaign Associate to join our growing team in Global Campaigns. Global Campaigns at Elastic consist of email nurture, account-based marketing, SEO, SEM, digital events, digital advertising, and site merchandising. The global campaigns team integrates key messages in all of these channels, for an aligned strategy to reach the right people with the right message at the right time in their journey. This key role will be significantly involved in global campaigns for our search solution along with localization execution.

The campaign associate will be focused on acquiring, supporting, retaining, and converting prospects and customers. You will play a critical role in executing tactics into the global campaign strategy. We’re looking for someone that’s technically curious, unafraid to challenge themselves, and has a keen interest in understanding our business and the customer’s journey.

Are you looking to be a pivotal part of a best-in-class Demand Generation Marketing team? Does business growth, digital marketing, campaign optimization, reporting and analytics, sound like the dream job? This could be it!

What You Will Be Doing:
  • Support detailed project plans and documentation to monitor and track progress against a schedule. Partner with Web, Design, Product Marketing, Partner Marketing, Content, and Paid Media teams to execute the campaign and continually optimize it.
  • Prioritize and track down content and assets required for projects in the project plan.
  • Own end-to-end execution of the buyer journey across channels (email, digital advertising, web etc.). Collaborate on campaign initiatives to drive marketing qualified leads and pipeline.
  • Support the creation, development, management, promotion, and reporting of our Global Campaign webinars aligned to our search product solutions as well as our getting started webinars.
  • Become a SME with On24 webinar platform and develop a process and self-serve models to create automation and scale for more webinars by any team as needed.
  • Maintain global campaign localization for each product solution. Partner with localization team to localize all campaign content in tier 1 and tier 2 languages.
  • Support meetings and maintain agendas, meeting notes, and actions. Coordinate and communicate tasks, timelines, and priorities related to campaign execution.
  • Report on performance. Identify ways to measure and report on success of projects through analytics tools (Google Analytics, Salesforce, Tableau, etc.).
  • Improve the process. Collaboratively work to optimize the buyer journey and acquisition framework to drive efficiency and effectiveness and fulfill pipeline generation goals.
  • Regularly analyze email nurture performance, report and present findings and insights with the goal to optimize existing flows and propose new high impact flows.
  • Partner with marketing operations to ensure proper lead flow, troubleshooting integration issues, and SFDC reporting for sales team.
What You Bring Along:
  • 1-2 years of experience
  • Strong organizational skills with a proven track record to execute campaigns and see them through launch, while making time to contemplate and reflect on where and how to improve. Familiarity with campaign management
  • Excellent written and verbal communication skills with an ability to lead meetings and drive alignment
  • Strategic, critical problem solver who isn’t afraid to get into the weeds, and is also able to view projects from a larger perspective as well; real passion for problem solving
  • Ability to build effective work relationships at all levels of the organization, influence behavior, and lead change
  • Fluency in English
Bonus Points:
  • A preferred candidate will thrive when planning campaigns and working with teams remotely that include Elasticians around the world.
  • Experience using project management tools such as: GitHub or Monday.
  • Experience using marketing operations tools such as: Marketo, Salesforce, On24.
  • Metrics driven and analytical, experience with Tableau, Google Analytics, or other tools a bonus.
Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match up to $1500 (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

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