As a Project Manager, you're a visionary, an eager learner, and someone who thrives on immersing themselves in the essence of a client's brand, business, and customer base. You will be leading a dynamic, cross-functional team on a journey to create digital experiences that champion the power of fun to create a world where everyone feels they belong.

You're the bridge between our clients and our talented project teams, always ready to share project updates, tackle challenges head-on, and uncover exciting opportunities.

You will:

• Collaborate with the team to align with project objectives, leveraging client insights and goals
• Develop comprehensive project plans, including detailed budgets
• Establish, implement, and oversee quality standards for project deliverables
• Manage project communication channels and document issues and changes that impact project progression
• Actively engage in client and internal meetings, contributing valuable insights and updates while speaking from a place of ownership for your all projects: know the dependencies, scope, potential risks, budgets, trends of each of them 
• Execute projects meticulously
  • Effectively coordinate project deliverables, identifying and mitigating potential risks
  • Develop status reports and collaborate with project leaders to optimize resource allocation
  • Craft compelling and coherent materials that convey project progress and outcomes
  • Proactively identify, analyze, prioritize, and communicate potential project risks
  • Diligently manage and monitor project scope and timeline, keeping the team informed along the way
  • Skillfully manage project budgets, revenue, purchase orders (POs), and invoices
• Cultivate a positive and collaborative team environment, fostering creativity and excellence

You have:

• A minimum of 3 years experience managing various digital project types, including marketing campaigns, design production, and creative automation
• A strong understanding of project management principles, methods, and techniques, allowing you to expertly manage and control project scope, schedule, budget, and resource management/reporting. You excel in change management, project roadmap development, and precise revenue forecasting
• A proven track record in team management and client interactions, where you've successfully navigated discussions around project scope, schedule, budget, as well as roadmaps, objectives, and strategies
• Strong understanding of how disciplines work together and know all areas of the project that is executed by the agency. 
• The ability to tactically organize and structure activities, demonstrating meticulous attention to detail
• Excellent communication skills and a receptive attitude towards feedback, allowing you to effectively engage with both your team and clients
• Strong leadership and decision-making skills that facilitate the efficient management of tasks and resources, making you a valuable asset to project success
• A solutions-oriented mindset, setting a positive example for your team by actively seeking innovative solutions to project challenges
• The ability to stay focused on driving goals, even in high-pressure situations, ensuring project objectives are met with dedication and composure

What We Offer:

• Global maternity and parental leave
• Competitive benefits packages
• Vacation, compassionate leave, sick days, and flex days
• Access to online services for families and new parents
• Winter holiday office closures
• Summer Fridays (off at 3:00 PM local time every Friday)
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts

At Critical Mass, we value our employees and offer competitive compensation and benefits packages.  If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 4 days a week. The ask stems from our want to:

• Strengthen opportunity for continuous learning
• Improve collaboration and team relationships
• Increase employee engagement

This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rightsIf Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx