Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way — but there’s still an exciting journey ahead. Join us at the heart of trust.

We’re looking for a Corporate Communications Manager who is committed to upholding, protecting and promoting our corporate reputation. As a business that support consumers make the right choices and enables businesses to build trust, grow and improve, we’re looking for a person who truly understands how to communicate our key messages to external audiences. This is an opportunity to be an important part of an exciting growth journey in an environment that is open, inclusive and fun.     

As our Corporate Communications Manager, you will oversee and coordinate corporate communications activity primarily in the UK, but also work with PR teams in our key markets such as Italy, Germany and the US to ensure we have consistent messaging across the business.  

What you'll be doing:

• Spearhead profiling opportunities for senior leaders across the business
• Establish and develop contacts with key journalists
• Be responsible for high profile, proactive campaigns that promote our corporate reputation 
• Staff and coordinate our busy press office, responding to media enquiries from countries across the world
• Work closely with our marketing, legal, public affairs, and product teams on campaign moments 
• Monitor media activity and track our corporate reputation
• Work closely with our Global Director of PR and Corporate Communications on our annual Transparency Report       
• Write and proof compelling press releases, media statements, Q&As and fact sheets to help us deliver on our key campaigns and messaging in the UK and globally
• Report into Global Director of PR and Corporate Communications

Who you are:

• Proven expertise in corporate communications within various settings, including in-house roles, PR agencies, or media outlets
• Highly effective in articulating thoughts and ideas in English, both writing and orally
• A detail-oriented approach 
• Ability to work fast and effectively, coupled with an aspiration to further team achievement
• Experience in the tech industry is advantageous, but not essential  
• Ability to build relationships across Trustpilot
• Confidence to handle complex media enquiries from high profile outlets
• Proficient in juggling and prioritizing multiple projects

What's in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of continuous employment
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle to work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials.
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts and more.
• Independent financial advice and free standard professional mortgage broker advice

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About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 260 million reviews and 57 million monthly active users across the globe, with 117 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.  

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal-opportunity workplace with diverse perspectives and ideas. 

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. 

Join us at the heart of trust.