If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our strong culture and non-vanilla personality. 

💪 A Talent House. 

🤝 Our commitment to being a force for good. 

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts…

YOUR MISSION

Join us and become a key member of Glovo's Global operations team! We offer a challenging and dynamic environment with many opportunities for learning and development.

The couriers are the key player in Glovo’s marketplace. We are looking for an Intern (Courier Growth) who will find the balance between creativity and data-driven objectivity in such a way that they carry out projects that seem impossible until they come true.

You will be in charge of the lifecycle of the courier candidates, from the moment they register on the acquisition page until they start collaborating with us. You will ensure that we always have the highest conversion and quality in our courier onboarding process.

THE JOURNEY

• Provide analytical support to the team of more than 20 countries, regional and local teams throughout deeper understanding of Glovo's operations model
• Perform analysis to come up with insights to help improve KPIs in all the courier fleets around the world.
• Propose, track and consolidate new ideas to improve the courier funnel by being obsessed with Glovo's KPIs.
• Own the lifecycle of a courier candidate, from courier onboarding funnel optimisation to their first order.
• Innovate, build and maintain tools and processes related to the funnel backend
• Own dashboards and build new tools to improve the visibility of metrics in the department
• Understand and deep-dive into the data to understand the reasons and the levers we can act upon to improve KPIs (and be accountable for them)
• Contribute towards the continuous improvement of the courier candidate lifecycle through out-of-the-box thinking
• Understand local and regional needs, and put yourself in the skin of the courier - understand who they are

WHAT YOU WILL BRING TO THE RIDE

• Bachelor in Engineering, Math or any technological domain (tech bootcamps)
• Passionate about analytics: you enjoy deep diving into problems to find the root cause
• Problem-solving skills: no problem is too small or too big
• Excel / Google Sheets proficiency
• Nice to have SQL and Python
• Knowledge in JavaScripts and Zapier is a plus
• Knowledge of visualization tools like Tableau, Looker, Data Studio & Qlikview is a plus
• Exceptional verbal and written communication skills (English is a must)
• Proactive, organized, and obsessed with details

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🍔 Monthly Glovo credits to satisfy your cravings!
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and office-based nursery.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!