Role: Creative Project Manager

Location:London, England, United Kingdom

ROLE MISSION

Working in partnership with our client, the Creative Project Manager will be responsible for managing the production and delivery process and operations functions for all creative projects submitted through the OLIVER Studio. You will be the key driver for the creative delivery engine, and as such, responsible for the investigation, and translation of client briefs into a feasible, cost-efficient creative solution, using your extensive experience and knowledge of delivering cross-platform projects and using smart operational processes and workflow management. Working in close collaboration with the Group Account Director and Creative Lead to understand our clients’ needs and to inspire the team to deliver brilliant work in the most effective way and with an outstanding service ethos. 

WHAT YOU WILL BE DOING IN YOUR ROLE

Management and facilitation of project set up + reporting 

• 5 + years experience of managing production in a Creative or Production Agency, with good knowledge of digital, social and video production 
• Strong track record in executing campaigns across multiple platforms, predominately social 
• The ability to manage a heavy workload under pressure by effectively prioritising, planning ahead and overseeing multiple tasks at any one time 
• Drive efficiency and creative excellence at all times 
• Strong track record in executing campaigns across multiple platforms 
• Good understanding of current trends and events in digital, social media and technology to leverage in advertising and digital marketing 
• Previous experience of project budget management and scheduling 
• Previous experience of resource and production services sourcing 
• The ability to analyse, interpret and explain statistical information
• Entrepreneurial spirit and willing to refine the key skills for running a business
• Have a positive, can-do outlook, willing to leverage past experience to provide the best solution for each project you own
• Communicate effectively in high-pressure situations and client-facing environments
• Managing and documenting the triage process for new projects. (Either via the client or Group Account Director) and ensuring that the brief is queried / correctly filled out before filtering through the agency.
• Decision maker of where and how work is funneled through the Studio and wider agency and ensuring a job owner and or Project Lead is assigned (dependent on type of project).
• Facilitate clear direction and communication for projects directed to teams, including   
• Clear communication of the brief and timings, handover of all assets received
• Communicating project lead and job owner to the client. 
• Transfer of brand knowledge to the respective team (brand guidelines, brand assets and immersions).
• Reach out to Creative Lead or relevant SMEs if there is a question over how the project should be approached.
• Collaborating with GAD to create weekly reports on finance and status of department for client and OLIVER.
• Managing daily / weekly WIP meetings to ensure team are on track and kept up to date with any new developments.
• Managing Key Projects when required. 

 Workflow and Resourcing 

• Managing workflow for the onsite studio 
• Working with the GAD to build and continually review the studio team structure and skill requirements aligned to our clients needs 
• Managing resource utilization and liaising with central resource and offshore teams for peaks in volume of work / utilizing skillsets not available onsite 
• Ensure that the onsite team have all required resources and equipment to complete a project 
• Responsible for onboarding any new team members.
• Ensuring all team members are up to date and adhere to processes and guidelines including:  
• Use of OLIVER systems
• Brand immersions
• Server structure and versioning 

 Client management  

• Strong client management and interpersonal skills with the ability to build and foster great partnerships with our clients.  
• Weekly WIP meetings with the key client sponsor to review and prioritize workload  
• Engage with multiple clients across various markets, working closely with them to understand their briefs and deliver successful projects to them 

WHAT SKILLS WILL HELP YOU BE SUCCESSFUL 

• Fluent in English. Beneficial to speak other European languages. 
• 5 + years experience of managing production in a Creative or Production Agency, with good knowledge of print, digital, social and video production 
• Strong track record in executing campaigns across multiple platforms 
• Excellent client engagement skills with the ability and confidence to liaise with senior client stakeholders 
• Fluent in English and will be advantagoes to speak other languages across the APAC region including  
• Experience working with offshore 3rd parties and implications of this. E.g. financially and operationally 
• Experience working with multiple markets 
• The ability to manage and filter workflow as well as organise and prioritise workloads to maximise productivity 
• Considered, assertive and influential; ability to lead, with the skills and aptitude to develop and motivate a team 
• Able to think on your feet and make decisions; someone who finds solutions rather than simply reports problems.
• Proactive and adaptable, able to effectively work under pressure
• Experience in working as part of a team to deliver high quality work that is on time and within budget
• Experience in prioritizing and effectively managing multiple projects simultaneously
• Highly adaptable to new procedures & systems, and ensuring that these systems are adhered to
• Strong attention to detail and a passion to make sure quality control procedures are adhered to 

ABOUT OUR COMPANY

Lots of agencies say they're different. OLIVER is.

OLIVER believes that agencies work better inside a brand's organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions.

Established in 2004, our model is now driven by over 4000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming.

OUR VALUES

We are a company built on our values, we have given you a brief overview below but would love to tell you more.

Be Ambitious to succeed

Be Imaginative to push the boundaries of what’s possible

Be Inspirational to do groundbreaking work

Be always learning and listening to understand

Be Results-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community, clients and creations

Follow us on  Instagram oliver.talent

Job Id: 9565

#LI-JS1 #LI-Onsite

We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far reaching action on DE&I in the sector. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle. 

Inside Ideas Group and its’ affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws.