CRM Manager (m/w/d)

Full Time
Munich, Germany
8 months ago
Das Team

Unsere Leidenschaft ist es kreative Ansätze und Vermarktungsmöglichkeiten zu entwickeln, damit unsere Produkte noch bekannter werden. Um unsere Sichtbarkeit zu erhöhen, listen wir die Produkte in der Google Suche, bei bekannten Preissuchmaschinen, in den sozialen Medien, bei Deal-Portalen oder auch bei Amazon und eBay. Dabei handeln, optimieren und analysieren wir faktenbasiert auf Basis von Auswertungen und Excel-Kalkulationen. Schlagworte wie „Suchmaschinenmarketing“, „Marketplace Management“, „Customer-Relationship Management“ oder „Social-Media Marketing“ lassen dein Herz höher schlagen? Du bist beim Thema Online-Trends  immer eine Nasenlänge voraus und empfindest das Arbeiten mit großen Datenmengen nicht als abschreckend, sondern als Herausforderung? Dann bist du die ideale  Ergänzung für unser Team!

Diese Aufgaben erwarten dich:

  • Develop and implement multi-channel marketing automation strategies, customer journeys and segmentation plans across our brands
  • Use analytical skill to design A/B tests, analyze performance, and provide data-driven insights to optimize CRM activities 
  • Support the setup, execution and optimization of our loyalty program to increase customer retention and lifetime value
  • Identify untouched CRM opportunities by leveraging customer insights to optimize onboarding, cross-/ up-selling and reactivation measures
  • Work closely with cross-functional teams to ensure seamless customer communication

Wir suchen Dich!

  • 3-4 years of hands-on experience in Marketing Automation and CRM management
  • A degree in marketing, business, or a related field
  • Experience in marketing automation platforms (Emarsys is a plus)
  • Analytical, data-driven approach & performance-oriented mindset
  • Experience with loyalty program management is a plus
  • Ability to work in a dynamic environment 
  • Proficiency in English and German

Wir bieten Dir!

  • The possibility to bring your passion for fitness and nutrition into your daily work environment
  • Responsible and very varied tasks in a great team with a lot of room for creativity and your own ideas
  • Flat hierarchies, an open corporate culture and a friendly working atmosphere (no dress code, everyone is on a first-name basis, ...)
  • Our mobile office policy allows you to work flexibly
  • Additional benefits: water/coffee/tea as much as your heart desires, modern office space with a beautiful courtyard, small fitness room and showers in the office, healthy wednesday lunches, regular team events and participation on sports events

Dein*e Ansprechpartner*in

Our People & Organisation team is looking forward to receiving your application! Including CV, cover letter, salary expectations and your earliest possible start date