Dare to be JUNIQE! We're on a mission to create a playground for imagination and creation, a space where everyone is invited to let loose. The goal? To revolutionize the print-on-demand market, and to put the power of personalization in the hands of creators and customers alike. Ready to climb on board? Then join us as our Customer Service HERO FRENCH (m/w/d) in our office in the heart of Berlin!Communication: You communicate - on your own responsibility - with our customers via email, phone and similar channels with empathy and humourResponsibility: You assist our customers with all inquiriesChallenge the status quo: Being proactive and full of ideas, keen on optimising existing processes with a go-getter attitudeTeamwork: You are hands on and also supporting your colleagues

• Ideally, previous work experience in customer service
• Stress-resistant and resilient, very empathetic
• Able to leave your ego at the door to put the customers first
• Quick thinker and problem solver
• Friendly and emphatic go to towards the customer
• Teamplayer
• Excellent french skills on a native speaker level and very good English skills; another foreign language is a big plus

Our renovated factory-floor office is flooded with light, filled with plants, and sits on the border of Mitte and Kreuzberg—just a stone’s throw away from the river Spree and Markthalle Neun. As far as working is concerned, we are currently pursuing a kind of hybrid model, i.e. a combination of in-office and home office.Whether working remotely or in office, we strive to create a working environment based on trust and mutual support. We're a small but passionate team, with a lot of opportunities to learn and grow: at JUNIQE, you'll work independently and can take on responsibility right from the start. Through cross-team cooperation, you'll learn a lot about other stakeholders, departments and projects. Every year, you'll also have a budget for training related to your professional development.

Enabled by tech, powered by people: at JUNIQE, we believe that creativity and courage are the engines of change. Working with us is a chance to turn your ideas into reality. You get the responsibility to make a difference. You get to take ownership – if you want.Our team of international professionals works hard every day to create best-in-class experiences for our customers and creators. Though English is our shared language of business, we also work in German, while more than a few other languages can be heard around the office. Hailing from over 17 countries, the team at JUNIQE brings a breadth of experience and passion to their work. We inspire, support, and challenge each other as we grow and learn. Our office offers a bright and inspiring space to work, supported by common areas for relaxing and focusing.WHY WORK WITH US?

• We have fun at work and love to deliver great results every day
• Our flat hierarchy means we can stay agile and make fast decisions
• Hybrid work model: 3 days in the office, 2 days at home per week
• 15 days remote work per year
• Regular feedback talks and career development planning, including an annual learning budget to support you in your growth 
• Amazing team events such as summer and Halloween parties, get-togethers in the office, and after-work drinks
• Stay active: we offer the JobRad and a discount on Urban Sports Club
• Discounts on JUNIQE products as well as attractive offers from our partners
• A stocked kitchen with coffee, soft drinks, snacks, and afterwork beers

At JUNIQE, everyone can make a difference. We believe in the power of diversity to inspire greatness, and everyone is welcome no matter your origin, identity or sexuality.Don't tick every box in the job description? If you believe you can contribute to the future of JUNIQE, send us your CV! Help us build a diverse, engaged, and inclusive team. Intrigued? Step out of the ordinary and join us at JUNIQE!