Cybersecurity Operations Manager

Full Time
11 months ago

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you.

As a Cybersecurity Operations Manager, your primary role will be to offer comprehensive legal support for cybersecurity processes and account delivery requirements. You will play a crucial part in ensuring that these processes align seamlessly with company policies. Additionally, your responsibilities will encompass providing valuable guidance on legal and risk management matters, effectively resolving issues and disputes to proactively reduce the potential litigation.

KEY RESPONSIBILITIES:

● Support the Legal Cyber Review Team with contractual and statutory assessment of the cyber/security incidents for Clients globally.

● Requires analysis and solving of moderately complex problems. May create new solutions, leveraging and, where needed, adapting existing methods and procedures.

● Requires understanding of the strategic direction set by senior management as it relates to team goals.

● Requires ability to provide guidance when determining methods and procedures.

● Provide individuals with positive developmental feedback and support any specific project training initiatives.

● Provide training or support to project specific training.

● Support implementation of new initiatives in project support areas or within Legal Services (in addition to allocated role).

● Understand and apply code of Business Ethics to ensure compliance and manage project support area; and

● Demonstrate understanding of the company's approval processes and ensure that all stakeholders are timely engaged and informed on the relevant process.

● Support leadership with reports/metrics/dashboards.

● Update and compile reports for Leadership.

 ● Process improvement: constantly check materials, trainings, possible improvements to discuss with Leadership.

  • Assist with creating a contract tracking mechanism, specifically for customer breach notification timelines
  • Review contractual and/or statutory notification requirements in case of data/ cyber security incident.

● Learn security clause negotiation with internal stakeholders. Ensure the required remedial and/ or mitigation actions were taken and recommend appropriate remedial and/ or mitigation actions.

● Review the incident in line with client expectations and escalate the matter to various other teams as required from time to time.

● Be involved with the Legal Cyber Review team’s process improvements initiatives and handle the complex matters for the team.

● Maintain an incident tracker and site with updated documents.

● Recording accurately and regularly the details of the incidents handled on a real time basis.

● Train other members/ new joiners of the team.

● Assist in preparing decks for leadership updates on the process as and when required; and

● Actively participate in process improvement initiatives, pilot programs, revision of handbooks and research protocols.

● Understand general basic corporate business practices and contracting regulations.

● Understand relevant company policies and exercises reasonable judgement to apply company policy and procedure in risk mitigation and timely escalates to line manager with issues.

● Understand company’s interests while communicating with executives at all levels of the organization.

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What you can look forward to as an Okta employee!

  • Amazing Benefits
  • Making Social Impact
  • Fostering Diversity, Equity, Inclusion and Belonging at Okta 

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.