About Us:  

LogicMonitor is the leading fully automated, cloud-based infrastructure monitoring and observability platform for enterprise IT and managed service providers.

We love going to work and think you should too. We are customer obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. 

This position is located in Pune. You'll be working in a major tech center of Pune, India.  We call our offices Centers of Energy, because they’re where we accelerate work, spark creativity, and ignite our culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.  

LogicMonitor is an equal opportunity employer. We deeply care about our employees' well-being, creating an environment where everyone feels valued and respected. We celebrate the diversity of our team and are committed to fostering a culture of inclusivity. When you join LogicMonitor, you're not just an employee to us, but a valued member of our community. Come as you are, be yourself, and let's grow together.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do:

LogicMonitor is disrupting the hybrid cloud monitoring market by changing the way businesses use disparate sources of data. We are already a leader in this space – and we started by solving the hardest, most complicated problem first. With roots in the IT Infrastructure Monitoring space, we have carved out excellent product-market fit in hybrid cloud monitoring. Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. As we enter this next phase of growth, we are in search of a Deal Desk Analyst.

This role is designed to serve as an important member of the growing Sales team, helping to ensure the accuracy of customer subscriptions, scalability of our quoting process, and helping to drive reporting and analysis to achieve our operational targets.

Here's a closer look at this key role:

• Be the Sales contact for cross-departmental inquiries about pricing, the quoting process, order form modifications, and other general inquiries.
• Drive compliance from Sales of quoting policies and procedures (i.e., discounting, non-standard terms)
• Partner with Business Systems to develop and maintain a scalable quoting infrastructure.
• Maintain accurate documentation and guidance on quoting process / policies

• Bachelor's Degree Required; Finance or Business Degree preferred 
• 1+ years experience in a Sales Operations or similar role
• Ability to build strong relationships and communicate clearly and effectively
• Sharp attention to detail and accuracy, and a dedicated work-ethic
• Strong critical thinking skills, innovative spirit, and creativity to design scalable processes