S'more about the team

HelloFresh Canada is looking for a Demand Planner for the Factor Brand. You will play a critical role in forecasting customer demand to ensure that our meals are delivered accurately and efficiently. You will collaborate with various departments including marketing, sales, operations, and supply chain to optimize inventory levels and enhance customer satisfaction. This is a key role with significant impact on all areas of the business. 

Lettuce share what this role will be responsible for

• Develop, monitor, and adjust demand forecasts (including New product and SKU forecasting, box/recipe forecasting) using historical data and market trends.
• Analyze forecast accuracy and leverages root cause analysis, pareto analysis, and other tools to deep dive forecast misses. Implement improvements to minimize future forecast errors.
• Utilize statistical and analytical tools (exponential smoothing models, bottom-up/top-down forecasting, moving averages) to predict future demand patterns.
• Work closely with the marketing and product teams to understand promotional plans, new product launches, and market trends.
• Coordinate with supply planning to ensure SKU-level forecasts are aligned with demand forecasts.
• Communicate demand plans and adjustments to relevant stakeholders effectively.
• Develop and present on weekly and monthly Demand Planning KPIs - key performance indicators (including but not limited to forecast accuracy KPIs).
• Identify opportunities for process improvement within the demand planning function.
• Maintain resource/reference files and update existing tools on a weekly basis.
• All other duties, as assigned 

Sound a-peeling? Here's what we're looking for

• Must haves:
• 2 - 5 years of relevant supply chain experience in demand planning, supply planning or similar roles.
• Bachelor’s degree in Engineering, Supply Chain Management, Business, Economics, Statistics, or a related field.
• Proficiency in demand planning software and tools (Google Sheets, Excel, SQL, Python, Tableau) complemented with exceptional analytical and problem solving skills
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams.
• High energy, enthusiasm, and a can-do attitude. You’re used to working in a high pressure, fast paced, and constantly changing environment
• Driven and self-motivated - you will be making a meaningful difference in our business and the lives of our employees and customers
• Ability to handle multiple projects and assignments, while being able to prioritize, achieve objectives, and meet deadlines
• Nice to haves:
• Proficiency with Python and Tableau.
• Experience in a startup or high-growth environment.
• Detail-oriented with strong organizational skills.
• Knowledge of the meal kit and/or ready-to-heat industry is a plus.
• Completed or currently pursuing  a supply chain or demand planning certification.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness -Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO -Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.