The responsibility of this role is the maintenance and elevation of our Design output across and outside of the agency. They provide hands-on leadership in areas of creative excellence across a variety of Critical Mass’ services, and industries. The Design Director shares parity with the more traditional Creative Director, but has a natural specialty around all things Design. They are expected to champion excellence in craft across the work they touch.

You will: 

• Crafting design systems for product, campaign, and brand identity work. 
• Directing and crafting brand identity systems. 
• Directing, guiding, evaluating and selling the work. 
• Quality control – choosing concepts, providing feedback on what needs to change 
• Responsible for product created from the idea, the execution, and the quality from a look and feel, storytelling and usability perspective;
• Sheppard client with ability to listen, have empathy, ability to sell, motivate and enthuse the client;
• Solutions that garner industry and press recognition;
• Concept and storytell with larger clients and a variety of streams of work. 

You have: 

• Advanced English Proficiency (C1).
• 8+ yrs. experience in advertising agencies, digital agencies, design agencies, and/or startups.
• Strong design portfolio including pieces for international clients.
• Experience leading projects and teams on print, visual design, digital marketing, illustration and digital animation areas, preferably for international clients and global brands.
• Experience with strategic brainstorming, campaign development, creative brief development and visual design execution.
• Experience creating user interfaces for digital products.
• Experience designing and implementing visual design processes and quality standards with a strategic approach.
• Experience contributing in the design of departmental processes including performance management and career paths.
• Experience managing visual design scopes, taking into account project schedule and budget.
• Experience developing innovative proposals to ensure department growth and new business opportunities.

What We Offer:

• Competitive benefits packages
• Vacation, compassionate leave, sick days, and flex days
• Access to online services for families and new parents
• End of year closure days (not deducted form vacation balance)
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoidIf Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.htmlIf U.K. based: https://www.gov.uk/consumer-protection-rightsIf Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx