Come join the team that is reinventing home! Wayfair is hiring for our Joss & Main retail store! If you are looking for rapid growth, constant learning and dynamic challenges, this store  might be the future home for your career.

What you’ll do:

• Provide an authentic, friendly customer experience that exemplifies our Wayfair commitment to relentless customer focus.

• Provide coaching and support to Design Sales Advisors and support their allocated workload efforts as determined by the Store Leader. Depending on the specific work shift, this associate will help open and/or close the store, with keyholder responsibilities. 

• Support associates to help drive exceptional customer service and maintain a strong visible presence in the designated work area to drive sales and strong customer service.

• Support Store Leaders to train and develop the Design team on knowledge of our product, selling,  customer service, operations, visual, and other aspects of their roles.

• Along with the Store Manager, provide helpful observation feedback and thoughtful guidance to associates to aid them to  adapt and grow.

• Leverage interior design and sales expertise in the home furnishings space to help our customers navigate through their design needs and purchases (such as fabric, finishes, texture of the product). 

• Manage virtual and in-store design appointments (including preparation of design deliverables, product curation, and follow up)

• Utilize sales analytics and design software tools and applications to drive store profitability and growth in a way that supports the success of the overall brand (mood boards, space plans, 2d/3d room views)

• Meet or exceed sales and customer satisfaction targets, and other established KPIs 

• Participate in operational store activities as needed:  bringing new products to the floor, floor sets, replenishment and substitutions

• Engage in a high energy, focused and dynamic work environment where there can be rapid changes in products, promotions, offerings and operations 

• Bring a willingness to share innovative ideas and solutions to continuously improve team operations

What you’ll need: 

• 3+ years of sales experience (Interior design , furniture, or home goods experience preferred.)

• Experience motivating a team to achieve sales goals (preferably as a leader or trainer in a store environment)

• Understanding of design principles including spatial planning, fabric selection, interior design styles and trends

• Demonstrated ability to work within a team sales environment, strong desire to see the teams around you succeed and exceed sales targets. 

• Strong organization, self-motivation, communication and relationship management skills 

• Track record of thriving in a fast paced and changing environment

• Technical acumen to learn necessary software; proficiency in Google Suites and/or Microsoft Office applications preferred.

• Ability to work a flexible schedule, including nights, weekends, and holidays

• Bachelor’s degree or college diploma equivalent preferred 

• While performing the duties of this job, the employee is frequently required to stand, walk, talk and hear. The employee frequently is required to handle, or feel and reach with hands and arms. The employee is occasionally required to sit; regularly climb or balance; and frequently stoop, kneel, crouch, or crawl. The employee must regularly, frequently or occasionally lift and/or move up to 50 lbs.

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Compensation & Benefits:

• Compensation starting at $21.40 per hour, which increases based on your relevant experience + substantial quarterly bonuses

• Medical benefits, financial benefits, and a generous employee discount

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

Need Assistance?

About Wayfair Inc.Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). If you have any questions regarding our processing of your personal data, please contact us at dataprotectionofficer@wayfair.com. If you would rather not have us retain your data please contact us anytime at dataprotectionofficer@wayfair.com.