LivePerson (NASDAQ:LPSN) is a leading customer engagement company, creating digital experiences powered by Curiously Human AI. Every person is unique, and our technology makes it possible for companies, including leading brands like HSBC, Orange, and GM Financial, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.

You'll be successful at LivePerson if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace as the technology we're building, and you build partnerships that improve our business. Likewise, you're someone who sees feedback as a chance to learn and grow and believe decisions powered by data are the norm. You care about the wellbeing of others and yourself.

Overview:

We are looking for a motivated Mid-Level DevOps Database Engineer with 3-4 years of experience to play a key role in the design, implementation, and management of our database systems within a cloud environment. Your expertise in DevOps practices, cloud technologies, automation tools like Ansible and Terraform, and proficiency in Python programming will contribute to the stability, scalability, and efficiency of our database infrastructure

You will:

• Collaborate with teams to gather and understand database requirements, contributing insights for architectural decisions.
• Assist in designing, implementing, and maintaining database systems on cloud platforms, focusing on optimizing Google Cloud Platform services.
• Develop automation scripts and infrastructure-as-code solutions using Ansible, Terraform, and Python to provision, configure, and manage database instances and clusters.
• Participate in version control processes to manage infrastructure code and configurations effectively.
• Assist in monitoring and optimizing database performance, addressing potential bottlenecks and issues.
• Contribute to the establishment of backup, recovery, and disaster recovery strategies for data integrity and availability.
• Collaborate with security teams to implement data protection and compliance measures within the database environment.
• Assist in troubleshooting and resolving database-related incidents, working alongside team members to analyze root causes.
• Stay informed about industry trends, emerging technologies, and best practices in DevOps, databases, cloud computing, and Python programming.
• Participate in rotational on-call support to ensure 24/7 coverage for critical database systems.

You have:

• Mid-Level DevOps Database Engineer (Cloud, Ansible, Terraform, Python) - 3-4 Years Experience - MUST
• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 4+ years of practical experience as a DevOps Engineer or Database Engineer with a focus on cloud technologies.
• Proficiency in Google Cloud Platform (GCP) services, with hands-on experience in Google Cloud SQL, Google Kubernetes Engine, and Google Compute Engine.
• Familiarity with infrastructure-as-code practices and tools, including Ansible and Terraform.
• Basic programming skills in Python for automation, scripting, and basic tool development.
• Fundamental understanding of database management systems, including exposure to database design, implementation, and optimization.
• Familiarity with continuous integration and continuous delivery (CI/CD) concepts.
• Strong analytical skills and ability to troubleshoot technical issues.
• Effective communication and collaboration skills, comfortable in cross-functional teams.

Benefits

• Health: medical, dental, and vision
• Time away: vacation and holidays
• Development: Native AI learning and Fast track growth opportunities
• Equal opportunity employer

#LI-Remote

Why you'll love working here:

Your entrepreneurial spirit will be supported. We love team members who chase down their big ideas, become experts, help colleagues, and own their work. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization. And to further make our point, let's just say we're very proud to be on Fast Company's list of Most Innovative Companies and Newsweek's list of most-loved workplaces.

Belonging at LivePerson:

At LivePerson, people from diverse backgrounds come together to make an impact and be their authentic selves. One way we share and connect is through our employee resource groups such as: Live In Color, LP Proud, and Women In Tech. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.