Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!

Hearsay Systems is hiring an experienced DevOps (Site Reliability) Engineer to join our engineering organization in Budapest.

The Hearsay Platform is the preeminent omni-channel digital engagement center for the financial services advisor. It tethers the most effective marketing, acquisition and servicing channels into one ecosystem which enables the advisor to focus on the most important part of their job - building and servicing relationships - without the friction of switching between systems or the fear of compliance backlash.

At Hearsay, we are true believers in the power of having engineers be capable of, accountable for, and enthusiastic about owning their services from development through production, delivering value in small increments that add up to a big deal. Doing this at scale is where you come in: providing guidance, and expertise, and performing the “hands-on” projects and tasks that drive outstanding customer experience while also improving the day-to-day work of our software developers.

We are serious about our work, but we are also serious about our people. Technology provides a gateway for creativity and innovation and we want you to bring your ideas and experiences to add to our team. 

Not sure if it's the right fit? Apply anyways! We are always looking for bright minds and creative problem solvers. It is not always about technology, but good people as well.

What You'll Do

• We are a global team that spans North America and locations in the EU; your communication and coordination skills are essential to success
• Collaborate with the peers on your  team and with engineering leadership to help design and implement organization-wide processes and architectural standards for new services
• Evaluate, compare and recommend existing and new tooling to help optimize our processes and infrastructure
• Meet as needed with engineering teams to understand their architecture needs 
• Participate in a standard on-call rotation to support our common infrastructure and tooling
• Building automated processes where appropriate, prioritizing high-use and high-risk workflows
• Participate in regular planning meetings to share recommendations and expertise with the team

What You Have

• Familiar with AWS concepts, infrastructure building blocks, and how they all fit together (2 years)
• Experience with containerization and orchestration frameworks (preferred Kubernetes, Helm)
• Experience with Infrastructure as Code resources and administration (Terraform, Ansible are preferred)
• CI/CD knowledge, understanding the deployment flow from code commit to production release (preferred GitHub Actions, ArgoCD)
• Familiarity around Database Knowledge (MySQL, PostgreSQL or similar), database management tools, query optimizations
• Familiarity with AWS Lambda deployment and implementation (Serverless framework)
• At least one high level object-oriented programming  experience (Python, Node.js are preferred)
• Willingness to troubleshoot and dig into tough problems
• Strong team player mentality and willingness to learn
• Fluency in English and Hungarian

Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.