Role OVO-View

Team: Data 

Salary banding:  £34,000 - £45,000

Experience: Mid-level

Working pattern:Full-Time / Fixed Term Contract 9 Months

Reporting to: Hannah Trent - Product Lead

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Analytical, Collaborative, Wide-ranging

Top 3 qualities for this role: Numeracy, Communication, Organisation

Where you’ll work:

At OVO, we understand that a one size fits all approach doesn’t work for everyone. That’s why we created the OVO Way of Flexibility.

This role is hub based (Bristol or London), providing a dedicated space for collaboration, connection and teamwork. You’ll also have the flexibility to work from home. 

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

By supporting our stakeholders to make data-driven decisions to build a world class digital experience, we build our customers trust in our brand, enabling us to become their chosen partner to support them on their path to zero.

This role in a nutshell:

You will be part of the centralised data team, aligned to one of the various business domains across Operations and Commercial. This includes providing analytical insight to help OVO teams achieve their goals and working alongside data scientists to develop insight into OVO’s data products. You may be working across a range of projects within OVO, for example Zero Carbon Living, Next Best Action, Smart Metering or Industry Operations. The projects you work on will vary in size and scope on a frequent basis.

Your key outcomes will be:

• Sharing and presenting key insights to the team members through storytelling and visualisation techniques.
• Turning teams' goals and hypotheses into well defined data analysis tasks and elaborate upon the Key Performance Metrics.
• Collaborating with product and commercial teams to ensure they are supported with the digital data insights they need to be effective.
• Handling incoming requests and promoting opportunities for analytics to help them achieve their goals, encouraging self-serve where possible.
• Providing high quality inference focused analytics and bridging the gap between technical teams and the wider business. 
• Develop and support product and commercial teams to self serve insights where possible using Mixpanel and data visualisation tools such as Tableau and Looker.
• Analysing user flows and interactions on our digital products (website, app), with a view to providing insight that guides strategy and development.
• Being responsible for the implementation of online tracking journeys, allowing us to build a clear picture of our members’ digital journeys and their performance.
• Crafting and analysing A/B tests to optimise user interactions and make our online proposition as smooth as possible.
• Working in cross-functional teams including UX and software engineering.
• Working with multiple data sources, combining analytical and business knowledge to deliver actionable insight.

Within your first 3 months month you’ll:

• Be comfortable using Mixpanel to produce reporting and dashboards
• Form relationships with multiple collaborators across product, to understand their goals and start to support them with a measurement strategy
• Understand data across OVO to deliver value add insights to the business

You’ll be a successful Digital Analyst at OVO if you…

• Have validated experience in data or analytical role.
• Knowledge of core analysis technologies, with excellent SQL & Excel/Sheets skills
• Are experienced in working with product or web analytics solutions, e.g. Mixpanel, Google Analytics, Adobe Analytics, Amplitude, Infinity, or similar
• Can expertly build and present important data visualisations and experience with dashboarding platforms such as Tableau or Looker Studio.
• Can interpret graphical representations of data and make recommendations
• Are highly numerate & analytical, able to delve into the detail but understand the strategic view
• Are able to document and version control your work so others can pick it up and build on it
• Confident engaging with internal and external partners
• Experienced working in a fast paced environment where prioritisation is required
• Have excellent presentation and communication skills - able to articulate results clearly and concisely to senior team members.
• Statistical knowledge including sampling, significance, hypothesis testing and basic probability theory

Ideally you will also have:

• Education to degree level in a numeric, scientific or engineering field
• Experience in cloud data services, Google Cloud Platform (especially BigQuery), AWS, etc
• An understanding of basic programming principles such as names, types, lists, arrays, control flow, exceptions
• Experience with an AB testing framework (e.g. Optimizely, Target etc)

Let’s talk about what’s in it for you

We’ll pay you between £34,000 and £45,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.  It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays). For your healthWith benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and moreFor your wellbeingWith gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donationsFor your home  Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargersFor your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you! If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..