Director, Business Transformation

Full Time
Culver City, CA, USA
5 months ago
About Crunchyroll

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About Crunchyroll

WE HELP EVERYONE BELONG. IT'S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

We are looking for a Director of Business Transformation to manage a portfolio of operational change projects. Reporting to the VP of Business Transformation, you will ensure projects are completed on time, within budget, and meet the needs of team members and customers. You will oversee daily operations, maintain high-quality project deliverables, and ensure proper processes and communication. You will coordinate efforts with multiple partners and the PMO to create a transformation office, standardize business processes, and continuously monitor progress and success

  • You will oversee business relevant projects from the day-by-day operations point of view, collaborating with PMO to ensure our goals are met and timeline are respected.
  • You will coordinate different partners, internally and externally, to align them through operational excellence and leveraging resources to meet our goals.
  • You will develop and maintain a cross-functional roadmap for operational improvements, implement innovative technologies and solutions, and any other operational opportunities to create efficiencies and increase growth, tied to the company OKR.
  • You will work with the VP of Business Transformation to scope, quantify, and resource priorities, building a data-oriented culture.
  • You will own internal meeting cadence to ensure alignment and support from business stakeholders.
About You

We get excited about candidates, like you, because...

  • 8+ years of operational experience, including 5+ years of creating new processes and tools to improve and scale workflows.
  • You are focused, organized, and able to coordinate a diverse group of partners toward set goals.
  • You use data to support decisions and know how to present it effectively.
  • You are innovative and excited about leading transformations, defining business processes, incubating new ideas, and driving long-term strategies.
  • You excel in fast-paced settings, making decisions and handling uncertainty with ease.
  • You enjoy creating and improving processes across various teams.
  • You communicate clearly, tailoring your message for different audiences.
  • You are curious about people, enjoy learning from diverse backgrounds, and adapt your approach to succeed.
Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

  • Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
  • Flexible time off policies allowing you to take the time you need to be your whole self.
  • Generous medical, dental, vision, STD, LTD, and life insurance
  • Health Saving Account HSA program
  • Health care and dependent care FSA
  • 401(k) plan, with employer match
  • Employer paid commuter benefit
  • Support program for new parents
  • Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

  • Courage. We believe that when we overcome fear, we enable our best selves.
  • Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
  • Service. We serve our community with humility, enabling joy and belonging for others.
  • Kaizen. We have a growth mindset committed to constant forward progress.
Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll's hiring process? Please check out our Hiring FAQs

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account. If you have any questions of the authenticity of a Crunchyroll job offer, please contact recruiting-candidate-inquiries@crunchyroll.com before giving away any information.

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.Pay Transparency - Culver City, CA$146,000—$182,000 USDAbout our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

  • Courage. We believe that when we overcome fear, we enable our best selves.

  • Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

  • Service. We serve our community with humility, enabling joy and belonging for others.

  • Kaizen. We have a growth mindset committed to constant forward progress.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.