We’re a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way — but there’s still an exciting journey ahead of us. Do you want to join us at the heart of trust?

We are looking to hire an experienced, enthusiastic, and tech-savvy commercial lawyer with a proven track-record of success in fast-growing, global, technology businesses, to join us and develop a fantastic group of lawyers and paralegals within our Legal & Privacy team that are responsible for advising the business on a broad range of commercial related matters. 

This is an important role with the potential for high impact at a time when we’re enjoying rapid growth and scaling into new markets, providing a unique opportunity for involvement on a number of strategic commercial projects and initiatives, as well as the ‘day-to-day’. Think developing a strategy for how best to leverage A.I. within the Legal Team one minute, to partnering our Commercial Team on the development of a new b2b service to be rolled out globally, the next. 

We’d like to hear from confident, and committed people who relish a challenge and are not afraid to roll up their sleeves and get stuck in! 

 What you’ll be doing:

• Line managing, and providing leadership and inspiration to, a talented group of lawyers and paralegals on a broad range of legal matters globally. 
• Partnering with the business on a wide range of day-to-day commercial matters and larger strategic commercial projects across multiple jurisdictions, providing thought leadership and assisting to shape strategy in this area.
• Horizon scanning for new legislation and local legal requirements (globally), to ensure ensure Trustpilot can realise its growth potential as it scales into new markets.
• Strengthening legal and policy frameworks, including refreshing and standardising template contractual documents, policies and playbooks in order to deliver contracting at scale and accelerate Trustpilot’s ability to engage the world.
• Supporting other key stakeholders across the business with a broad variety of other corporate, commercial and compliance related legal matters.
• Identifying and implementing new, innovative and automated ways of working, utilising technology where possible to create greater operational efficiencies across the wider Legal & Privacy team. 

Who you are:

• You have a right to practice law in England & Wales, Scotland or Denmark.
• You have a minimum of 8 years’ PQE, gained at least partly in-house and ideally in the technology sector.
• You have a comprehensive commercial law background, with experience of working across multiple jurisdictions. Ideally, you also have broader legal experience and the ability to advise on a full range of corporate and compliance related legal matters.
• Regardless of your experience to date, you have a ‘growth’ mindset, are excited by new opportunities, thriving in situations where you are outside of your comfort zone and being asked to handle novel tasks. 
• You have extensive knowledge of SaaS contracting and associated frameworks, software licensing and other technology agreements in a multi jurisdictional environment. Within this, you have delivered contracting at scale measures at a global level.  
• You possess significant leadership skills with experience of leading a team or managing / supporting others.
• You are proactive, a keen learner and take responsibility for your own work.
• You have high attention to detail but are pragmatic and pride yourself on your ability to give practical, business-oriented advice.
• You are focused and enjoy the buzz that comes from having multiple matters on the go at the same time.
• You are always looking for ways to improve things and use your own initiative to propose solutions where you identify problems.
• You are excited about technology and the role that A.I. can play in transforming the delivery of legal work.
• You have extensive organisational and time-management skills, including the ability to navigate multiple demands and work at speed to meet tight deadlines.
• You are collaborative with the ability to build relationships and communicate effectively with stakeholders at all levels across multiple locations.
• You are comfortable working both individually and as part of a team in a fast-paced, global organisation.
• You are an innovative, commercially-minded individual who has an interest in, and desire for new technology, problem-solving and improving process delivery.
• You speak and write English fluently - it’s our business language within Trustpilot.
• Knowledge of Google suite, MS Word & Excel and DocuSign is desirable

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 28 days holiday plus two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle to work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials.
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts and more.
• Independent financial advice and free standard professional mortgage broker advice

Still not sure?

We are Open to All, which means we want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you!

#LI-SH1 #LI-HYBRID 

About Trustpilot

At Trustpilot, we’re passionate about our mission to offer a free and open to all review platform, built on collaboration. For consumers, we’re a place to connect with and influence businesses. For companies, we’re a platform for progress; a way to improve and innovate by engaging and collaborating with consumers. 

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be a tangible symbol of trust in an ever-changing world. With vibrant office locations all around the world and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. 

Our purpose is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. 

A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. 

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences  are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religion, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.