Director, Marketing Operations
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
What is The RoleElastic is looking for a strategic, systems-minded leader to drive the evolution of our internal marketing platform and workflows. As the Director of Marketing Platform & Engineering, you’ll coordinate a multidisciplinary team across engineering, platform strategy, and program management, building the tools and infrastructure that power marketing execution at global scale.
You’ll sit at the intersection of marketing, sales, engineering, and operations, guiding roadmap development, leading team execution, and aligning systems and workflows to our go-to-market strategy. From campaign tooling to CRM connectivity to intake automation, you’ll shape how marketers operate and how marketing connects to revenue.
This is a high-impact leadership role that requires strong technical proficiency, critical thinking, cross-functional collaboration, and a passion for enabling marketing scale through smarter systems.
What You Will Be Doing- Craft the long-term vision and roadmap for Elastic’s internal marketing platform, with a focus on scalability, automation, and alignment to go-to-market priorities
- Guide the development of key tools and workflows, from our custom React-based application to Salesforce experiences and lead-to-pipeline automation
- Translate business and marketing priorities into clear, actionable platform initiatives that drive campaign execution, automation, and seller engagement
- Ensure tools and workflows are measurable, with built-in instrumentation to evaluate adoption, performance, and business impact
- Act as a cross-functional connector across Marketing, Product, IT, and Sales to align team members and deliver seamless execution of roadmap priorities
- Own planning, staffing, and resourcing across teams, including budgeting, headcount strategy, and organizational design as the function scales
- Communicate priorities, tradeoffs, and impact clearly to senior leadership and collaborate closely with executive team members across departments
- Champion an inclusive, high-performing team culture, and actively support Elastic’s Diversity, Inclusion, and Belonging (DIBs) commitments
- 8+ years in marketing operations, platform/product leadership, or business systems with a strong focus on tooling and infrastructure
- 5+ years of people leadership, including leading managers and cross-functional teams
- Strong understanding of B2B marketing and sales workflows, especially campaign execution, CRM integration, and lead management workflows
- Experience delivering internal tools or custom applications in collaboration with engineering and program teams
- Proficiency in platform thinking, with the ability to guide strategic roadmaps and drive execution across multiple teams
- Proven ability to partner across functions and influence senior team members and executive leadership
- Strong program management instincts and an ability to balance iteration with long-term scale
- Experience in a global, high-growth SaaS environment.
- Familiarity with Salesforce, Marketo, or other key GTM tools.
- Exposure to compliance, data governance, and system integration challenges.
- Background leading platform simplification or tool consolidation efforts.
Compensation for this role is in the form of base salary. This role does not have a variable compensation component.
The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below.
These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.
An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.
Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.
The typical starting salary range for this role is:$160,300—$253,600 USDThe typical starting salary range for this role in the select locations listed above is:$192,300—$304,200 USDAdditional Information - We Take Care of Our PeopleAs a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)
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