Location

Hybrid in Lisbon (minimum of 2 days a week from the office)

SHAPE THE FUTURE OF PRIVACY WITH USERCENTRICS

Usercentrics is a global leader in data privacy and privacy-led marketing solutions. We believe there is no need for a trade-off between growth and privacy compliance. Our vision is to unlock the potential of data privacy to empower a thriving digital ecosystem. We work with companies to create a healthy balance between data-driven business and privacy-led marketing for every size of enterprise. Our customers build trust with their users through improved transparency and control to drastically improve marketing and monetization, while achieving full privacy compliance.We are seeking a Director of Business Intelligence (BI) to lead our data-driven decision-making journey. This pivotal role focuses on BI leadership; driving the organization from data to insights to action, and ensuring actions are effectively tracked and measured. You will be responsible for transforming data into business impact, ensuring BI initiatives are tightly aligned with company strategy, and enabling stakeholders across all functions to act with confidence in a B2B SaaS environment.

Your Tasks

• Define and own the BI vision, roadmap, and execution across the company.
• Build and scale a BI organization that focuses on analytics as a driver of business growth, going beyond reporting.
• Serve as a trusted advisor to senior leadership, embedding insights into strategic decision-making.
• Partner with stakeholders to identify key business challenges and opportunities, translating them into measurable KPIs.
• Ensure BI delivers clear, actionable insights that directly impact product, commercial, and operational strategies.
• Track and monitor whether recommended actions are being implemented and assess their outcomes, closing the loop between insight and impact.
• Promote data adoption and foster a culture of evidence-based decision-making.
• Oversee delivery of dashboards, reporting, and ad-hoc analysis that empower teams across the organization.
• Define best practices for analytics, ensuring clarity, consistency, and accuracy in business reporting.
• Champion the usage of BI outputs as pivotal inputs for business decisions at all levels.
• Partner with Product, Marketing, Sales, Finance, and Operations to align on metrics, KPIs, and reporting frameworks.
• Promote data democratization and enablement, fostering self-service analytics across teams.
• Maintain close collaboration with stakeholders — each team member has a dotted-line relationship with a stakeholder and works closely with them to understand how to operationalize the data.
• Attract, mentor, and develop BI talent, building a high-performing and business-oriented analytics team.
• Encourage continuous growth, domain knowledge, and storytelling skills within the team.

You Bring

• Strong proficiency in SQL for analysis and validation.
• Hands-on experience with BI / data visualization tools (e.g., Power BI, Tableau, Looker).
• Proven track record in SaaS, ideally B2B, with a strong understanding of SaaS metrics and business models.
• 10+ years of experience in Analytics/BI, with at least 5 years in leadership roles.
• Exceptional ability to translate data into insights, drive actions, and ensure follow-through.
• Outstanding communication and stakeholder management skills.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Usercentrics we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Why join Usercentrics?

• Joining Usercentrics means becoming part of a fast-growing, diverse and international team of tech enthusiasts and entrepreneurially-minded who build our success story together
• Company culture is important to us - we strive to continuously develop a positive, vibrant and inspiring environment that enables everyone to thrive both personally and professionally
• Get involved! We have plenty of initiatives and love to see people from all department enthusiastically participating and shaping our future together in different cross-department projects
• Your work-life balance is important to us too - we offer flexible working hours, hybrid working and the possibility of workcations (in accordance with our company policy)
• We always remember to have fun along the way, both in our day-to-day work and at our regular team events on site in our offices in Munich, Copenhagen, Odense, Lisbon and Prague or online
• You are the most valuable asset to our company which is why we’re happy to offer awesome benefits like our personal development budget, job-related language courses and a lot more (depending on your location) to focus on your well being