Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

As a Director of FinTech Eng, you will collaborate closely with peers across Toast and connect your teams’ work to Toast’s broader mission. You will help shape product direction through technical insight and you will contribute to the technical roadmap for the evolution of our products. You will grow high performing teams and develop their skills over time. You love finding creative ways to help your teams become more effective & efficient. You are passionate about customer experience and will work closely with product & design counterparts. On a given day, you might be reviewing solution designs, coordinating discussions between partner teams, collaborating on roadmaps with architectural and product stakeholders, and conducting 1:1s.

About this roll* (Responsibilities) 

• Drive delivery of business outcomes across multiple teams, including planning, execution, and measuring impact 
• Partner closely with Toast FinTech leaders across PM, UX, Engineering, Business, Customer Care, and Fintech Operations to define actionable, valuable work for the team
• Keep product quality high with continuous delivery improvements in collaboration with TechOps & QA 
• Ensure end-to-end delivery of software, including team ownership of monitoring and production issue remediation
• Incorporate advances in software technology into our solutions to ensure we make best advantage of industry best practices
• Define and support career development plans for your team
• Mentor and coach both new and experienced Engineering Managers & Team Leads 
• Contribute to building Toast’s brand as an innovative, high-tech, high-growth Restaurant and FinTech leader

Do you have the right ingredients*? (Requirements)

• Experience with hiring and developing empowered teams
• Experience building and operating software in a SaaS environment. Experience with FinTech products is a strong plus
• Knowledge of the payments ecosystem and PayFac responsibilities
• A bias towards action, with the ability to balance between getting things done and making things perfect
• A proven ability to influence decision-making at all levels within an organization
• A strong sense of empathy for customers and teammates
• Entrepreneurial mindset, comfortable with high growth and developing clarity from ambiguity.

Our Spread* of Total RewardsWe strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required

#LI-DNP

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible).

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.