Director of Product Management, CSX Platform & Data Insights

Remote
2nd Floor, 3 Brindley Pl, Birmingham B1 2JB, UK
1 month ago

Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Connected Service Experience (CSX) platform offers domain-fit solutions for:

  • Supply Chain optimization,
  • Pricing strategy,
  • Service Lifecycle Management (e.g. warranty management, field service management, service parts management, knowledge management).

Our company has a global presence with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden.

We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees.

With this we are winning the hearts and minds of world-leading organizations, such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi.

About the role

This is a critical role in transforming our business and solution offering to our customers. We have a bold strategy to take our successful domain solutions and become a category leader, offering best in class enterprise suite solution in the aftermarket space. You will play a pivotal role in this transformation and work closely with other product and technology leaders to help us execute on this strategy.

What would you do?
  • Lead the technical platform product team, guiding the investment and roadmaps for building platform capabilities to create value for customers, domain product teams and improve development ROI. 
  • Data Platform and decision insights (including AI / ML) propositions 
  • Lead CSX (synergy between different domain solutions) strategy and execution
  • Monitor, understand, educate, and act on market trends to ensure Syncron maintains and expands its leading position; work cross-functionally with sales, marketing, customer success and engineering to deliver world-class products.
Who you are? / What we expect:
  • Proven experience as a Director of Product Management, or similar senior product management role.
  • Background in enterprise B2B SaaS; ideally managing platform solutions and horizontal capabilities.
  • Have experience in building and leading technology and / or data product teams
  • Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment.
The icing on the cake:
  • Experience within the aftermarket domain 
  • Knowledge of either Pricing, Supply Chain or Field Service Management 
We offer:
  • Competitive Salary
  • Remote working 

Unsure if you meet all the job requirements but passionate about the role? Apply anyway! Syncron values diversity and welcomes all Candidates, even those with non-traditional backgrounds. We believe in transferable skills and a shared passion for success!

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