Distinguished Engineer, AIOps (Hybrid)

Full Time
San Francisco, CA, USA
4 months ago
Who We Are

The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a black box they can't understand. Our Internet and cloud intelligence platform delivers the only collectively powered view of the Internet, cloud, and SaaS platforms, helping enterprises and service providers work together to identify problems before it impact revenue, damages brand reputation, or halts employee productivity.

In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group and is a foundational component of Cisco’s growing Observability business.

About The Role As a Distinguished Engineer on the AI Ops team, you will be responsible for building the next-generation routing engine for the Internet using Data Science, Machine Learning (ML), and Artificial Intelligence (AI). The size, diversity, and richness of our data are simply unmatched. The Internet is changing fast, and we are too. The objective of this confidential product is to adopt a highly novel and ambitious approach for optimizing networks to better serve applications.  What You’ll Do You and your team will be designing and implementing large-scale machine learning pipelines. Our technology stack includes Java, Python, and Go as well as a wide range of internal tools built on top of Apache Spark, TensorFlow and other Big Data technologies. Qualifications
  • 15+ years of software development experience
  • Expert-level understanding of object-oriented programming languages such as Java, Kotlin, Scala, etc.
  • Ability to articulate design choices based on an expert understanding of the product, technology, and ROI
  • Able to handle ambiguity, scope work accurately and provide reliable estimates for project milestones and completion
  • Strong Computer Science fundamentals and object-oriented design skills 
  • Involvement in building large-scale real-time streaming pipelines using Kafka, Flink, or Spark
  • Exceptional team collaboration and communication skills
  • An eye for proactively identifying and resolving risks and issues in production systems
  • Experience working in a fast-paced development environment
  • Ability to mentor peers or other members of the team 
  • Bachelor degree in Computer Science or similar
  • Knowledge and use of Docker, Kubernetes, and cloud technologies (AWS, GCP)
  • Understanding of network protocols 
  • Ability to contribute knowledge sharing within the professional community with technical blogs or publications

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. 

US – COMPENSATION RANGE – MESSAGE TO APPLICANTS 247800 USD - 371500 USD Message to applicants applying to work in the U.S.:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.