EBC & Executive Engagement Manager

Full Time
Santa Clara, CA, USA
1 month ago

BE PART OF BUILDING THE FUTURE.

What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? 

The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we’ve only scratched the surface of our ambitions. 

Pure is blazing trails and setting records:

  • For ten straight years, Gartner has named Pure a leader in the Magic Quadrant 
  • Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally
  • Industry analysts and press applaud Pure’s leadership across these dimensions
  • And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

SHOULD YOU ACCEPT THIS CHALLENGE...

The Executive Briefing Center (EBC) is an integral part of our Marketing and Sales organizations. It allows customers to learn more about Pure Storage and its product offerings. We host the leadership of our most valued prospects, customers, and partners to understand their strategic priorities. We collaborate in developing the briefing experience, focusing on meaningful conversations and strengthening relationships. Our Executive Briefings occur virtually and/or in person in Santa Clara and other remote locations globally. 

As Executive Engagement Manager, you will be the guiding force behind Pure’s EBC engagement strategy. You will collaborate closely with executives, cross-functional teams, and stakeholders to drive strategic alignment, foster meaningful relationships, and enhance internal and external communications. With a customer-first and results-driven attitude, you are not afraid to roll up your sleeves and get the job done. You will also take the lead in managing the EBC on the Road series to ensure that customers, prospects, and partners who participate in a customized briefing in their local area will have an extraordinary experience that ultimately leads them to make a positive decision for our company. The primary objective of this role is to connect the dots between customer care holistically and our overall company messaging, as seen through executive briefings.

WHAT YOU’LL NEED TO BRING TO THIS ROLE...

Responsibilities: 

  • Develop and execute a comprehensive strategy for the Executive Engagement (Sponsorship) Program and EBC Strategic Account Program, focused on our most highly targeted customers, working to identify new business opportunities.
  • Build and maintain relationships with internal and external stakeholders, including executives, sales teams, and customers to ensure seamless coordination and successful outcomes, serving as the liaison between all parties
  • Oversee all aspects of executive engagement, including agenda development, content creation, logistics coordination, venue sourcing, customer gift inventory and post-event follow-up. This includes external EBC on the Road Programs, working closely with Field Marketing and Sales. 
  • Collaborate with internal teams to create compelling presentations and materials tailored to the needs of executive audiences
  • Create differentiated exec engagement motions for Deal Sponsorship & Executive Sponsorship that drive the business forward by engaging & influencing more senior executive contacts & stakeholders in both key deals & high value, strategic customers; 
    • This includes enablement for the field, exec team & creation of templated materials to support preparation & execution of meetings & engagements
  • Maintain and develop process & operational rigor for the field to request exec engagement while creating systems to help prioritize requests for our leaders and measuring their impact.
  • Identify opportunities for process optimization, technology integration and best practices to enhance the effectiveness and efficiency of all of the programs. 
  • Generate regular reports and metrics to track the success of executive engagements, gather feedback and make data-driven recommendations for improvements, keeping in constant communication with key stakeholders and partnering with them to drive the direction of the EBC programs. 
  • Provide budget coordination, including the planning and tracking of purchase order issue, invoice approvals, actual vs. planned spend, and forecast updates, ensuring cost-effective solutions without compromising quality
  • Additional related project management, as assigned

Requirements:

  • Bachelor’s degree preferred, or equivalent combination of education, training, and experience
  • Detail-oriented, with a proven ability to drive executive engagement, event management, or related projects to completion
  • Must thrive in a fast-paced, always-changing environment with the ability to deal with last-minute changes and deadlines while showing grace under pressure 
  • SFDC, Google Suite, Webex, and Zoom, BriefingSource experience
  • Experienced with MS Excel/PowerPoint/Doc
  • Excellent verbal and written communication skills
  • Exceptional organization skills and able to juggle many tasks without losing sight of top priorities
  • High level of professionalism, integrity and discretion when handling confidential information
  • Demonstrated ability to build and maintain relationships with diverse stakeholders and cross-functional teams in a global organization across multiple time zones
  • Self-starter with a strong sense of ownership
  • Previous customer or executive-facing experience is a plus
  • Flexible to travel when job requires

You will be based in Santa Clara, CA. As this is an office-centric role, you are expected to be present in the office for 3 days a week. As outlined in Pure's Hybrid Work Policy, there will be variations over periods of time, depending on business need.

The annual base salary range is: $108,000.00 – $163,000.00. Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. 

This role may be eligible for incentive pay and/or equity. 

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events - check out purebenefits.com for more information. 

INCLUDE FOR POSTING LOCATION IDENTIFICATION

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BE YOU—CORPORATE CLONES NEED NOT APPLY.

Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.

Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.

PURE IS COMMITTED TO EQUALITY.

Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.

Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. 

If you need assistance or an accommodation due to a disability, you may contact us at TA-Ops@purestorage.com.

APPLICANT & CANDIDATE PERSONAL INFORMATION PRIVACY NOTICE.

If you're wondering how or why Pure collects or uses information you provide, we invite you to check out our Applicant & Candidate Personal Information Protection Notice.