At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Overview:

We are seeking a highly motivated, experienced, and self-driven eLearning Developer to build and deliver training content on Cloudflare products and solutions to enable our stakeholders such as Sales, Pre-Sales, Post Sales, Partners and Customers. 

The role reports to the Asynchronous Learning Manager on the Sales Enablement team and works with other eLearning Developers, cross-functional teams, and SMEs to develop and deliver training products. 

Candidate will need to provide examples of eLearning courseware built using Articulate RISE.

Responsibilities:

• Adhering to instructional design principles, take storyboards (SME-scripted or developed from primary and secondary source content) and create interactive, engaging, high-impact, and effective training that meets audience needs.
• Design and develop training and enablement content for field representatives and/or partners through a number of different deliverables including but not limited to: eLearning courses and assessments, videos and audio recordings, presentations (e.g. engaging Google Slide decks), instructor-led presentations, facilitator guides, and sales assets (e.g. job aids, cheatsheets, etc.). 
• Work with evolving scripting templates and look for ways to streamline eLearning production and shorten development times while maintaining quality and impact.
• Load and monitor courses and content into LMS systems
• Conduct design and content reviews effectively and in a timely manner.
• Work cross-functionally and build trusted advisor partnerships with stakeholders, SMEs, and cross-functional global teams across different time zones.
• Learn new Cloudflare products; translate complex information and concepts into accessible learning materials.

Skills & Experience:

• Proficiency with eLearning authoring tools (Articulate Storyline 360 and RISE, TechSmith’s Camtasia), Learning Management Systems (Workday LMS, Rockwell), content development tools (e.g. Adobe Premiere, Rush, Photoshop, Audition), Google suite (e.g. Docs, Slides, Forms).
• Keen eye for quality design and visuals that translate into effective and enjoyable training experiences.
• Excellent communication skills, both written and verbal.
• Experience in adult learning principles and training best practices in a high-tech environment.
• Experience with sales methodologies and processes.
• 2+ years of previous eLearning development experience, preferably with the development of sales and technical courses in a high-tech context.
• Experience with design models such as ADDIE or Gagne’s Nine Events.
• Bachelor’s degree or equivalent.
• Have an enthusiastic “roll up your sleeves” mentality.
• Team player with strong interpersonal skills.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.