We’re UserTesting, a leader in experience research and insights; we believe the path to human understanding and great experiences start with a shared understanding—seeing and hearing how another person engages with the world around them and taking in their perspective. Working at UserTesting, you will be empowered to help organizations  discover the human side of business–transforming how they work, collaborate, innovate, and bring new products and experiences to market. This is what inspires us, and it’s how we enable companies to connect with their audiences naturally and organically through an experience that is uniquely, and intentionally human.

A trusted company by top brands for 15+ years, UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining our team means being part of a passionate group focused on transforming how companies learn from and understand their customers. Come join us and help us build the engine for human understanding.

The Opportunity

As our EMEA Payroll Specialist, you'll manage and provide full payroll administration support for the EMEA payroll which includes UK, Germany, Spain and France.You will act as subject matter expert and main point of contact for all EMEA payroll queries, providing responses on a timely basis and ensuring issues are resolved. You will work to identify areas for improvement in existing payroll-related processes, tools, reports, taking initiative to propose and drive through changes, with the support of the Payroll Manager and ensure data integrity in all payroll systems.

The Team

Our global finance team includes specialists from FP&A, Accounting and Payroll.  In EMEA, we have a team of 8 who collectively, manage all accounting activities across the UK, Spain, France and Germany.

What we are looking for

• Extensive hands-on expertise in managing global or EMEA payroll operations
• Knowledge of UK statutory payroll regulations
• Experience of working with a 3rd party payroll provider
• Advanced Excel skills
• Thorough attention to detail and the ability to spot inconsistencies/mistakes in data through audit processes
• Liaising with the HR Administration team to ensure all changes are captured accurately and by the monthly payroll deadlines and ensuring all necessary payroll documentation.
• Collaboration with the Finance and business unit teams to accurately reconcile payroll accounts. Maintain reconciliations of each of the payrolls ensuring that the payroll data is verified and checked against previous monthly data.
• Create payroll timetables and ensure that these are published and adhered to by each of the payroll providers.
• Learn and ensure all local government regulations are adhered to. 
• Knowledge and experience in payroll systems including new hire onboarding paperwork, department transfers, salary changes, terminations, deduction and earnings changes and other payroll/benefit changes. 
• Distribute the leaver P45s on a monthly basis.

Don’t meet every single requirement but excited about the role? We encourage you to apply! Research show us that certain demographics are less likely to apply unless they meet 100% of the requirements, but you may be just the right candidate for this or other roles. We know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

Perks and Benefits

• Private medical and dental
• Monthly wellness and telecommunications reimbursements
• Work from home office equipment stipend
• Professional development stipend
• Flexible hours
• Generous holiday entitlement
• Mental Wellness Employee Assistance Program
• Cycle to Work scheme 
• Employee Referral Programme 
• Paid quarterly volunteering days and Charity donation matching via our UT Cares Volunteers and Charitable Giving Committee
• Enhanced family leave 
• Employee-led groups to help foster a more inclusive employee experience and build a culture of belonging at UserTesting. Read more here! 

The EMEA Payroll Specialist manages and provides full payroll administration support for the EMEA payroll, UK, Germany, Spain and FranceThe EMEA Payroll Specialist manages and provides full payroll administration support for the EMEA payroll, UK, Germany, Spain and Franc

To learn more about our team, culture, and customers, check out our careers page, company blog, and press/awards. Aside from a great work environment and the opportunity to make an impact, we’re also growing the team quickly–join us!

At UserTesting, we are committed to providing more inclusive and accessible experiences for our candidates. We pride ourselves on building empathy; diverse perspectives, which we believe are the key values to creating exceptional experiences for everyone. Our commitment to providing accessible experiences is driven by this belief and our core values. If you require any accommodations or have any specific requests about how we could tailor our interview process to better suit your needs please contact us on: talentexperience@usertesting.com.If you need to speak to someone please ask!

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UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.  Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.  We welcome people of different backgrounds, experiences, abilities and perspectives.  

UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.  

We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing askPeopleOps@usertesting.com.